Hi, I’m
Tina Plechaty
Kingman,AZ
Summary
Dynamic server and bartender with a strong work ethic and exceptional customer service skills honed at Dambar & Steakhouse. Proven ability to enhance guest engagement and satisfaction while managing high-volume dining environments. Adept at cash handling and maintaining hygiene standards, contributing to a seamless dining experience.
Overview
20
years of professional experience
Work History
Dambar & Steakhouse
Server/Bartender
04.2024 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Dairy Queen Grill & Chill
Assisant Manager
03.2022 - 11.2024
Job overview
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Hoochs
Server/ Bartender
04.2020 - 09.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
TremperKenosha, WI
GED from General Studies
07.1993
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Safe food handling
- Cash handling
- High volume dining
- Professional appearance
- Memory retention
Timeline
Server/Bartender
Dambar & Steakhouse
04.2024 - Current
Assisant Manager
Dairy Queen Grill & Chill
03.2022 - 11.2024
Server/ Bartender
Hoochs
04.2020 - 09.2023
Tremper
GED from General Studies
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