TINA PLUMER, MA, LAPC
Philadelphia,Pa
Summary
As a Program Director and therapist, I am driven to promote client health and safety by listening, showing compassion, and offering constructive input. In the process, I will continue to work on furthering my education to gain state licensure. I will challenge clients to work toward recovery and self-sufficiency while emphasizing their strengths and milestones. Being highly motivated, I will build strong and supportive relationships with clients, staff, and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Caring Behavioral Therapist with 15 years of experience helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. A flexible therapist who is comfortable administering individual or group therapy sessions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Program Director
John F. Kennedy Behavioral Health
07.2025 - Current
- Mentored junior staff, providing guidance on best practices and fostering a culture of continuous improvement.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Monitored program performance to identify areas for improvement.
Clinical Manager
Resources For Human Development, RHD
06.2023 - 05.2024
- Improved client outcomes by implementing evidence-based clinical practices and protocols.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Developed interdisciplinary treatment plans with input from nurses, therapists, and other healthcare providers for optimal patient results.
- Oversaw hiring, onboarding, and evaluation of clinicians, contributing to a high-performing team environment.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Contributed to successful reviews with thorough preparation efforts focused on documentation completeness.
- Optimized electronic health record usage among staff members through training sessions tailored toward maximizing system efficiencies.
- Managed relationships with external stakeholders, including insurance companies and network providers, to maintain strong partnerships and optimize clinic operations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Therapist
RHD New Start II
09.2022 - 06.2023
- Providing services for chronically homeless males in a long-term residential treatment setting that provides intensive drug and alcohol treatment and mental health support services
- Treatment modalities utilized include use of Stages of Change, Motivational Interviewing, Cognitive Therapy, Dialectic Behavioral Therapy, and Seeking Safety
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations, and develop action plans.
- Developed and implemented intensive individualized treatment plans addressing substance use and mental health problems, destructive patterns of behavior, and other psychosocial issues.
- Guided clients in developing skills and cognitive behavioral therapy, motivational interviewing, and solution-focus techniques.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
AOD Counselor
Self Help Movement Inc
01.2020 - 09.2022
- Providing counseling and support to clients with drug and alcohol abuse, mental health and legal problems
- A Substance Abuse Counselor who develops goal-oriented psychoeducational and activity therapy groups and individual sessions to improve the clients' level of functioning to overcome addictive behaviors
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
- Developed individual treatment goals based on history and diagnosis
- Completed required documentation in a timely manner
- Good communication skills and can identify and clear issues while building a positive rapport with people
- Provide ongoing case management to all patients to ensure implementation of appropriate treatment plans, adherence to quality model and utilization of services needed to achieve optimal outcomes
- Responded to crisis situations with calm and professional approach to optimize support
- Maintained compliance with CBH standards in all areas of operations
- Collaborated with Clinical Director to assist in client care and implementation of program directives
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Enhanced client recovery by developing and implementing individualized treatment plans tailored to their specific needs.
- Improved client progress tracking by maintaining detailed case notes and records for each individual.
- Conducted group therapy sessions for clients, fostering a supportive environment conducive to recovery.
- Assisted clients in identifying and addressing factors contributing to substance abuse, empowering them to make positive changes in their lives.
- Evaluated client progress regularly, adjusting treatment plans as necessary to maximize effectiveness.
- Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments.
- Maintained open communication with referral sources, providing regular updates on client progress and collaborating on potential adjustments to treatment plans.
Substance Abuse Counselor/Clinical Supervisor
Gaudenzia DRC
03.2019 - 11.2020
- Providing counseling and support to clients with drug and alcohol abuse, mental health and legal problems
- A lead Substance Abuse Counselor who develops goal-oriented psychoeducational and activity therapy groups and individual sessions to improve the clients' level of functioning to overcome addictive behaviors
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
- Developed individual treatment goals based on history and diagnosis
- Completed required documentation in a timely manner
- Coordinated and implemented my leadership skills to counselors who I trained to help enhance job proficiency
- I prioritized and handled a number of tasks, such as, training new counselors to develop their skills, and enhancing evidenced based practices
- Good communication skills and can identify and clear issues while building a positive rapport with people
- Led and directed a team of 4 clinical personnel and supported staff
- Provide ongoing case management to all patients to ensure implementation of appropriate treatment plans, adherence to quality model and utilization of services needed to achieve optimal outcomes
- Responded to crisis situations with calm and professional approach to optimize support
- Maintained compliance with CBH standards in all areas of operations
- Collaborated with Inpatient Director to assist in client care and implementation of program directives
Substance Abuse Counselor
New Journeys In Recovery
07.2017 - 10.2018
- As an IOP counselor I assisted men and women who suffer from substance abuse and/or mental health problems
- My duties included group therapy and individual sessions
- I also assisted them in locating other resources that would aid them in their daily lives
- I was also responsible for completing treatment plans, case consultations and all D.A.P
- Notes that had to be written and placed in their files, to document all individual and group sessions that are held
- I encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships.
Childcare Provider
CCIS Child Care Information Services
04.2009 - 06.2017
- Cared for children ages 1 year to 12 in nurturing and age-appropriate way
- Managed safety and security of all children under care
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children
- Created and implemented diverse educational strategies to boost development
- Helped children develop motor skills in preparation for preschool and kindergarten
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
Nueva Vida Behavioral Care
01.2017 - 05.2017
- At Nueva Vida Is where I participated in multiple psychoeducational activities under the supervision of facilitators and therapists
- I also observed family and individual therapy sessions with a psychiatrist Dr
- Sholovar
- I interacted with group members and engaged with them in a survey called the Baseline Scale which measures a persons mood
- I attended and observed groups and formulated D.A.P
- Notes that were assessed by the supervising therapist
- I participated in evaluations which is called the Adult Developmental History which is similar to an intake process
- I attended training meetings weekly that were focused on identifying trauma and how to formulate interventions and treatment plans.
Substance Abuse Counseling Assistant
Gaudenzia New Image
04.2014 - 02.2017
- Encouraged clients to get involved in social, recreational and other therapeutic activities to enhance interpersonal skills and develop social relationships
- Co-facilitated 3 group therapy sessions each week & also aided in at least 15 individual sessions per week
- Collaborated on program operations with the Clinical Supervisor and Program Director, including offering feedback from participants and improvement recommendations
- Worked closely with clients to improve life choices and maximize benefits of the program.
Education
Ph.D. - Counseling Education & Supervision
Walden University
Minneapolis, MN 07.2025 - Current
Master of Arts - Clinical Counseling
Alvernia University
Philadelphia, PA 09.2017 - 06.2021
Bachelor of Arts - Behavioral Health
Alvernia University
Reading, PA 12.2014 - 06.2017
Skills
- Clinical Supervision Training
- DBT Certified
- Suicide Prevention Techniques
- Crisis intervention techniques
- Team player
- Strong interpersonal skills
- Alcoholics Anonymous and Narcotics Anonymous
- Psychiatric population familiarity
- Personable and approachable
- Organized and detailed
- Reliable
- Charismatic
- Culturally-sensitive
- Enthusiastic
Certification
Licensed Associate Professional Counselor earned in 2025, working toward LPC full licensure by 2027
Quote
"In all our deeds, the proper value and respect for time determine success or failure."
Malcolm X
Portfolio
Program Director
Program Director
Program Director
Program Director
Program Director
Timeline
Ph.D. - Counseling Education & Supervision
Walden University
07.2025 - Current
Program Director
John F. Kennedy Behavioral Health
07.2025 - Current
Clinical Manager
Resources For Human Development, RHD
06.2023 - 05.2024
Therapist
RHD New Start II
09.2022 - 06.2023
AOD Counselor
Self Help Movement Inc
01.2020 - 09.2022
Substance Abuse Counselor/Clinical Supervisor
Gaudenzia DRC
03.2019 - 11.2020
Master of Arts - Clinical Counseling
Alvernia University
09.2017 - 06.2021
Substance Abuse Counselor
New Journeys In Recovery
07.2017 - 10.2018
Nueva Vida Behavioral Care
01.2017 - 05.2017
Bachelor of Arts - Behavioral Health
Alvernia University
12.2014 - 06.2017
Substance Abuse Counseling Assistant
Gaudenzia New Image
04.2014 - 02.2017
Childcare Provider
CCIS Child Care Information Services
04.2009 - 06.2017