Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Potter

Lincoln Park,MI

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.


Dependable Direct Care Worker with aptitude for organizing and managing client daily activities, nutrition needs and appointments. Well-versed in medication administration and basic medical care. Compassionate and empathetic to patient needs.


Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Direct Care Worker

Karen's Helping Hands
11.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medication as directed by physician.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Documented vitals, behaviors, and medications in client medical records.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

Receptionist

Concentra Occupational Health
05.2020 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Organized, maintained and updated information in computer databases.

Server

Xushi Ko
11.2020 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Maru Sushi And Korean Grill
06.2017 - 05.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Lincoln Park High School
Lincoln Park, MI
06.2013

Skills

  • Direct Supervision
  • Community Activities
  • Meal Planning and Preparation
  • Emotional and Social Support
  • Behavior Redirection
  • Medication Administration
  • Call Answering and Routing
  • Reception Desk Management
  • Microsoft Office
  • Natural Leadership
  • High-Volume Dining
  • Guest Satisfaction

Timeline

Direct Care Worker

Karen's Helping Hands
11.2022 - Current

Server

Xushi Ko
11.2020 - 03.2021

Receptionist

Concentra Occupational Health
05.2020 - 07.2022

Server

Maru Sushi And Korean Grill
06.2017 - 05.2019

High School Diploma -

Lincoln Park High School

Similar Profiles

CREATE PROFILE
Tina Potter