Summary
Overview
Work History
Skills
References
Timeline
Tina Potts

Tina Potts

Kansas City

Summary

Compassionate professional in personal care, known for high productivity and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort.

Overview

10
10
years of professional experience

Work History

Caregiver

Freedom Care1
Kansas City
06.2023 - 12.2024

I cleaned a gentleman's home. I prepared his meals, done his laundry. And also provided transportation to and from appointments. And grocery store.

Customer Service Cashier

Wal-Mart Supercenter
Kansas City
01.2020 - 05.2023
  • Processed credit card transactions accurately and efficiently.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Answered customers' questions and provided information on store procedures or policies.
  • Cashed checks and did money transfers

Housekeeper

Heartland Urgent Care
K
01.2020 - 01.2021
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Worked here part time in the evenings after Walmart.

Kitchen Staff Member

Olive Garden
Kansas City
01.2019 - 01.2020
  • Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
  • Performed other related duties as assigned by supervisor.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Made bread and salads
  • Opened store up and done the food prepping for the days business

Forklift Operator

Smithfield meat pking comany
Edwardsville
09.2018 - 03.2019
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Loaded, unloaded, transported and stacked materials and located them into freezer so they were ready for shipping.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.

Order Picker

Amazon
Kansas City
09.2017 - 05.2018
  • Labeled boxes and placed in outbound collection areas.
  • Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
  • Packed and unpacked items, checking breakables before stocking on shelves

Wal-Mart Supercenter

Customer service cashier
Kansas City
12.2014 - 09.2017
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cashed checks and done money transfers
  • Accounted for the money in money center
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.

Skills

  • Meal preparation
  • Patient care
  • Housekeeping practices
  • Mobility assistance
  • Compassionate support
  • Emotional support
  • Supportive companionship
  • Cooking meals
  • Meal planning and preparation
  • Companionship
  • Personal care worker
  • Light housekeeping
  • Compassion and empathy
  • Compassionate client care
  • Respectful and compassionate
  • Household cleaning
  • Personal hygiene

References

References available upon request.

Timeline

Caregiver - Freedom Care1
06.2023 - 12.2024
Customer Service Cashier - Wal-Mart Supercenter
01.2020 - 05.2023
Housekeeper - Heartland Urgent Care
01.2020 - 01.2021
Kitchen Staff Member - Olive Garden
01.2019 - 01.2020
Forklift Operator - Smithfield meat pking comany
09.2018 - 03.2019
Order Picker - Amazon
09.2017 - 05.2018
Wal-Mart Supercenter - Customer service cashier
12.2014 - 09.2017
Tina Potts