Tina Prentice
Charlestown,NH
Summary
Hardworking, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Highly-motivated with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Eager to apply time management and organizational skills in various environments.
Offer excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Ambitious, career-focused job seeker, anxious to obtain an entry-level Interior Design position to help launch career while achieving company goals.
Overview
15
15
years of professional experience
Work History
Self Employed
Cleana Tina and Bob's Jobs
Charlestown, NH
01.2007 - 11.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with one coworker to accomplish goals and address issues related to our services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
Flooring, Decor and Paint Specialist
Home Depot
Claremont, NH
08.2013 - 08.2019
- Mixed paint colors to match customer specifications.
- Prepared displays for painting, flooring and blinds.
- Assisted customers in selecting appropriate paints, finishes, and textures.
- Calculated measurements accurately to ensure proper coverage of surfaces.
- Provided detailed estimates on cost of labor and materials required for flooring and blinds projects.
- Ensured safety standards were met while working on ladders or scaffolding.
- Replenished stock shelves with new cans of paint when necessary.
- Disposed of hazardous waste material safely in accordance with company policy.
- Kept up-to-date on new products, techniques, tools, and safety regulations related to painting industry.
- Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
- Maintained current pricing information and informed customers of discounts and promotions to maximize customer spending and increase revenue.
- Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
- Managed customer telephone inquiries by giving accurate product information and product selection advice.
- Stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
- Operated POS system, inputted sales orders and tracked delivery or pick-up processes to expedite purchases.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
- Learned to work the shelves and assist customers in surrounding departments.
- Operated reach truck with forks and carpet pole, order picker, electric ladder, hand forks and dollies to get pallets and multiple individual products from overhead and carry to departments to put in customer vehicles.
- Much more...
Receiving Clerk
Eagle Times
Charlestown, NH
02.2018 - 04.2019
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Unloaded delivery trucks and containers.
- Maintained accurate records of incoming deliveries according to established procedures.
- Organized storage areas to maximize movement and minimize labor.
- Checked customer labeling and documentation prior to shipment to avoid delays.
- Followed company safety policies while handling heavy objects manually or with equipment such as dollies during the unloading process.
- Prepared outbound shipments ensuring accurate labeling and packaging.
- Maintained clean work area.
- Reviewed work orders to check correctness of deliveries.
- Checked items to be shipped against work orders to confirm correct quantities and destination.
- Organized deliveries by sorting and stocking receivables
Education
Some College (No Degree) - Interior Design
Art Institute of Pittsburgh, Online
Pittsburgh, PASkills
- Analytical and Critical Thinking
- Clerical Support
- Customer Service
- Recordkeeping
- Remote Office Availability
- PPE use
- Planning
- Time Management
- Critical Thinking
- Self-Directed
- Organizational Skills
- Quality Assurance
- Customer Relations
- Skilled in AutoCAD
- Manual drafting background
- Interior design
- Sketching
- Design Research
- Product selection
- Digital Photography
- Design Presentation
- Adobe Photoshop
- 2D and 3D modeling
- Material Selection
- Budget Management
- Hand sketching
Timeline
Receiving Clerk
Eagle Times
02.2018 - 04.2019
Flooring, Decor and Paint Specialist
Home Depot
08.2013 - 08.2019
Self Employed
Cleana Tina and Bob's Jobs
01.2007 - 11.2021
Some College (No Degree) - Interior Design
Art Institute of Pittsburgh, Online
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