Accomplished healthcare leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
28
28
years of professional experience
Work History
Chief Operating Officer
West Tennessee Healthcare
01.2019 - Current
Oversees day-to-day operations to keep organization running smoothly while meeting organizational goals.
Pursues business development opportunities to grow organization and increase access to healthcare for the communities within the primary and secondary market
Monitors and analyzes industry trends to identify opportunities for organizational growth and competitiveness.
Negotiates contracts and agreements to secure favorable terms.
Aligns organizational structure to consolidate, streamline, and delineate functions in a systematic manner.
Represents the health system at external meetings and events to promote and build relationships with key members of our community.
Aligns organizational objectives and goals with the the health system's mission, vision and values.
Identifies and mitigates operational risks to minimize potential negative impacts on organization.
Continues to implement recommendations for service improvement.
Reviews and refines quarterly business plans to evaluate financial sustainability.
Served as incident commander for the pandemic response of the healthcare system
Leads operational oversight and budgetary supervision for 6 acute care hospitals and the system's Transfer Center.
Maintains strong relationships with team members, medical staff, Board, and strategic partners.
Collaborates with legal, accounting and other professional teams to review and maintain compliance with regulations.
Communicates business performance, forecasts and strategies within the organization as well as to external stakeholders.
Chief Nursing Officer
West Tennessee Healthcare
01.2007 - 01.2019
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Coordinated patient care services and managed clinical expenses.
Developed and implemented new nursing protocols to improve patient outcomes.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Administrator
West Tennessee Healthcare - Camden Hospital
05.2003 - 01.2007
Developed procedures and strategies for quality assurance, patient services, departmental activities and public relations.
Organized, directed and coordinated medical and health services according to organizational policies and goals.
Acted as liaison among governing boards, medical staff and department heads.
Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
Successfully converted the hospital to a Critical Access Hospital in 2004.
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Represented the hospital and healthcare system during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
Director of Surgical Intenstive Care Unit
Jackson Madison County General Hospital
11.1999 - 05.2003
Managed daily operations of 29-bed Surgical Trauma ICU to foster teamwork, excellent patient care outcomes and increased productivity.
Responsible for 65 FTEs
Worked closely with organizational leadership to guide operational strategy related to enhanced Trauma care in the community.
Registered Nurse
Jackson Madison County General Hospital
02.1996 - 11.1999
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Director of Education/Nurse Staff Development at West Tennessee Healthcare (WTH)Director of Education/Nurse Staff Development at West Tennessee Healthcare (WTH)