Tina Raley
South Charleston,WV
Summary
Results-driven Sales Manager bringing 20+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
11
11
years of professional experience
Work History
Account Executive Manager
Alternative Eyewear
Tonawanda, NY
02.2023 - Current
- Negotiated contracts with vendors to secure cost-effective pricing for materials and services.
- Regularly communicated with existing customers to maintain positive relationships.
- Conducted market research to identify potential new markets and expansion opportunities for products and services.
- Collected information on the pricing, products, and promotional campaigns of competitors.
- Recorded customer interactions and transactions with accuracy.
Territory Business Executive
I-deal Optics
New York, NY
01.2019 - 02.2023
- Arranged merchandise attractively to boost sales.
- Examined data from sales reports and implemented strategies to optimize revenue generation.
- Led the creation of compelling presentations, actively involving participants in discussions while offering innovative business strategies to boost sales performance and promote teamwork, resulting in strengthened bonds between company and independent sales force.
- Tracked and recorded customer inquiries through the utilization of CRM software tools like Salesforce and Zendesk.
Case Manager
Prestera Center
Charleston, WVA
08.2017 - 01.2019
- Evaluated clients' requirements, crafted customized action plans, and tracked advancements in achieving objectives.
- Facilitated communication to meet client needs between clients, families, caregivers and social services.
- Delivered crisis intervention assistance to clients during emergency circumstances.
- Conducted safety assessments during home visits to evaluate living environments for clients.
- Maintained accurate case records and documentation in compliance with agency guidelines.
Office Manager
Dr. Bellamy
Christiansburg, VA
06.2013 - 06.2017
- Researched and procured new frames, lenses, and contacts when necessary.
- Developed and implemented new policies and procedures for the optical department.
- Monitored daily operations of the optical department to ensure smooth workflow.
- Provided customers with professional advice on frame selection, lens materials, and contact lenses.
- Troubleshot technical issues associated with equipment used in the optical department.
- Conducted thorough inspections of completed eyeglasses to ensure accuracy before delivering them to customers.
Education
Bachelor of Arts - Psychology
Bluefield State College
Bluefield, WV05-2017
Optometry - Opticianry
J. Sgt. Reynolds
Richmond, VA05-2013
MBA - Business Administration And Management
Liberty University
Lynchburg, VASkills
- Territory Management
- Sales Targeting
- Brand Development
- Market Trend Analysis
Timeline
Account Executive Manager
Alternative Eyewear
02.2023 - Current
Territory Business Executive
I-deal Optics
01.2019 - 02.2023
Case Manager
Prestera Center
08.2017 - 01.2019
Office Manager
Dr. Bellamy
06.2013 - 06.2017
Bachelor of Arts - Psychology
Bluefield State College
Optometry - Opticianry
J. Sgt. Reynolds
MBA - Business Administration And Management
Liberty University
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