Tina Ramsey
Certified Nursing Assistant
Troy,NY
Summary
Highly-qualified Housekeeping Supervisor offering 10 years of hospitality experience. Hands-on supervisor and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all residents needs. Knowledgeable housekeeping with facility operations, infection control, cleaning procedures and health and safety regulations.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
30
30
years of professional experience
Work History
Certified Nursing Assistant
Eddy Village Green-St Peters Health Care
01.2004 - 02.2024
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Built rapport with patients and families, providing emotional support during difficult times.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Housekeeping Supervisor
Eddy Village Green-St. Peters Health Care
01.1994 - 01.2004
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to facility standards.
- Safeguarded facility assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
- Managed laundry sorting, washing, drying, and ironing.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Increased employee performance through effective supervision and training.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Established and enforced safety protocols and guidelines for staff.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
Education
High School Diploma -
Troy High School
Troy, NY 05.2001 -
Skills
Workload prioritization
undefinedTimeline
Certified Nursing Assistant
Eddy Village Green-St Peters Health Care
01.2004 - 02.2024
High School Diploma -
Troy High School
05.2001 -
Housekeeping Supervisor
Eddy Village Green-St. Peters Health Care
01.1994 - 01.2004
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