Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Receptionist
Smires & Associates
02.2014 - Current
Handled incoming calls, emails, and mail; directed inquiries to appropriate personnel or provided necessary information
Created and maintained electronic filing systems to ensure efficient organization and retrieval of documents
Performed general administrative tasks including photocopying documents, scanning files, faxing paperwork
Collaborating with over 100 agents' individual complex needs including but not limited to filing, processing, data entry, developing, researching and maintaining listings of homes and businesses listed in multiple MLS systems.
Maintained monthly/yearly billing invoices for office
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Contributed to policy updates, researching regulations to ensure company compliance.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis..
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Administrative/ Receptionist/Sales Assistant
Gateway Funding Mortgage Co
05.2012 - 02.2014
Generating mortgage fees for clients using Integra computer program, working closely with loan officers.
Uploading disclosures and documents to system (xdoc).
Handling confidential information.
Securing tax transcripts and social security verification.
Scanning/coping/filing, corresponding information through inner office emails, directing incoming calls to appropriate departments, maintaining a sanitary work environment and functioning as a unit with coworkers.
Following up to make sure all documentation is provided for the successful closing of loan.
Administrative Assistant/ Receptionist
Re/Max Tri County
01.2000 - 01.2011
Collaborating with over 100 agents' individual complex needs including but not limited to filing, processing, data entry, developing, researching and maintaining listings of homes and businesses listed on the MLS website.
Retrieving, organizing, processing and overseeing the proper handling of confidential legal documents.
Multi tasking for a dead line intense environment, while handling large volumes of incoming and outgoing calls.
Gestation and anticipation of the yearly "Circle of Excellence" reports for all agents.
Scheduling of dates and placement in a harmonious manner between clients and agents for conferences of closing and re-financing appointments.
Liaising with vendors to order and maintain inventory of office supplies.