Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Reddi

Schenectady,NY

Summary

Dynamic individual with hands-on experience in medical settings as well as customer service. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience

Work History

Orthopedic Medical Assistant

OrthoNY
08.2020 - 01.2023
  • Developed positive relationships with patients through empathetic listening skills combined with a genuine interest in their well-being during their time at the clinic.
  • Reduced wait times for patients by organizing supplies, maintaining a clean environment, and ensuring equipment was readily available for use during each appointment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Facilitated clear communication between physicians and patients, explaining complex medical terminology in easily understandable terms.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted patients in navigating insurance complexities, advocating for their needs and helping them obtain coverage for essential orthopedic treatments or procedures.

Medial Assistant-Pediatrics

ADI Pediatrics
06.2019 - 03.2020
  • Contributed to a positive workplace atmosphere through effective communication and teamwork among staff members.
  • Assisted in the training and onboarding of new medical assistants, providing guidance and mentorship for a cohesive team dynamic.
  • Prepared patients for physical examinations diligently, conducting thorough assessments of vital signs and medical histories.
  • Ensured timely follow-up appointments were scheduled to monitor patient progress effectively after initial treatment plans had been implemented.
  • Facilitated smooth referrals to specialists as needed by coordinating appointment scheduling and sharing relevant medical records securely.
  • Safeguarded patient confidentiality by strictly adhering to HIPAA guidelines when handling sensitive information.
  • Maintained high standards of cleanliness throughout the clinic space following infection prevention protocols to protect the health of patients and staff members.
  • Implemented patient reminder systems for upcoming appointments, contributing to improved attendance rates for scheduled visits.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.
  • Reduced wait times by efficiently preparing examination rooms, sterilizing instruments, and setting up necessary equipment for procedures.

Medical Assistant

Community Care Physicians
01.2018 - 03.2019
  • Reconcile procedures (PAP Smear, Colonoscopy, Mammogram, FIT Test) to update patients EMR.
  • Communicated with outside providers to better assist patient care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.

Education

Associate of Applied Science - Certified Medical Assistant

Bryant And Stratton College, Albany NY
Albany NY
12-2017

High School Diploma -

Schenectady Central School District
Schenectady, NY
06-2013

Skills

  • Effective in Communicating Professionally
  • Patient care
  • Medical record management
  • Phlebotomy techniques
  • Medical documentation
  • Knowledge of medical/healthcare terminology
  • Computer Skills: Microsoft, EMR, Outlook, Medical electronic systems
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Adaptable

Timeline

Orthopedic Medical Assistant

OrthoNY
08.2020 - 01.2023

Medial Assistant-Pediatrics

ADI Pediatrics
06.2019 - 03.2020

Medical Assistant

Community Care Physicians
01.2018 - 03.2019

Associate of Applied Science - Certified Medical Assistant

Bryant And Stratton College, Albany NY

High School Diploma -

Schenectady Central School District
Tina Reddi