Tina Rexrode
Operations Manager
Gulf Breeze,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance, a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
General Manager
Jim N Nicks Bar-B-Q
11.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Office Coordinator
McNorton Kelly Mechanical
01.2024 - 10.2024
- Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
- Implemented inventory control procedures to maintain optimal stock levels and minimize wastage.
- Leveraged data analysis tools to generate insightful reports, guiding informed decision-making processes within the company.
- Cultivated positive relationships with clients through attentive service ensuring repeat business from satisfied customers.
- Provided administrative support such as preparing meeting agendas, taking minutes, maintaining calendars, booking travel arrangements when necessary.
- Facilitated the onboarding process for new employees by organizing orientation sessions and providing necessary resources.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for 10 employees.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Director of Operations
Wrap N Roll Dba Papa Johns
09.2015 - 12.2023
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH07.2022
Bachelor of Arts - Business Administration
Middle Georgia Technical College
Warner Robins, GA06.2009
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Employee motivation
- Inventory management
- Staff management
- Decision-making
- Strategic planning
- Financial management
- P&L management
Timeline
General Manager
Jim N Nicks Bar-B-Q
11.2024 - Current
Office Coordinator
McNorton Kelly Mechanical
01.2024 - 10.2024
Director of Operations
Wrap N Roll Dba Papa Johns
09.2015 - 12.2023
Bachelor of Arts - Psychology
Southern New Hampshire University
Bachelor of Arts - Business Administration
Middle Georgia Technical College