Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Rhodes

Pollock Pines,CA

Summary

Focused Manager with strong understanding of retail operations. Offering 14 years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.

Overview

37
37
years of professional experience

Work History

Grocery Stocker/Cashier

Grocery Outlet
Placerville, CA
05.2022 - Current
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Checked aisles for spills to complete quick clean-up.
  • Completed regular cycle counts and inventory audits.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Owner/Designer

Dangling Thoughts
Pollock Pines, CA
05.1994 - Current
  • Completed work with metals such as gold and silver, as well as wide range of stone types
  • Fulfilled and distributed orders to Longs Drug store accounts throughout the San Francisco and Monterey Bay areas
  • Purchased and inventoried all product
  • Generated invoicing and managed accounts receivables
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Manager

7-eleven
El Dorado Hills, CA
12.2019 - 09.2020
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Monitored expenditures to mitigate risk of overages.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Recruited and hired top performers to add talent and value to department.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Accomplished multiple tasks within established timeframes.

Manager

YJK Enterprises EDH Chevron
El Dorado Hills, CA
09.2017 - 12.2019
  • Trained new employees in specific job requirements
  • Reconciled daily sales transactions to balance and log day-to-day revenue with SSCS
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.

Manager

YJK Enterprises Galleria 76
Roseville, CA
12.2013 - 09.2017
  • Trained new employees in specific job requirements
  • Evaluated employees' strengths and assigned tasks based upon experience and training

Cashier

YJK Enterprises
Cameron Park , CA
05.2005 - 07.2007
  • Processed POS transactions, including cash and credit purchases or refunds
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked prices for customers and processed items sold by scanning barcode
  • Ordered Core Mark
  • Stocked, tagged and displayed merchandise as required.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

South Fork Junior - Senior High School
Miranda, CA
06.1988

Skills

  • Staff management
  • Customer assistance
  • Cash register operations
  • Inventory management
  • Stocking and replenishing
  • Maintaining store appearance

Timeline

Grocery Stocker/Cashier

Grocery Outlet
05.2022 - Current

Manager

7-eleven
12.2019 - 09.2020

Manager

YJK Enterprises EDH Chevron
09.2017 - 12.2019

Manager

YJK Enterprises Galleria 76
12.2013 - 09.2017

Cashier

YJK Enterprises
05.2005 - 07.2007

Owner/Designer

Dangling Thoughts
05.1994 - Current

High School Diploma -

South Fork Junior - Senior High School

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Tina Rhodes