Tina Riley
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Food Service Director
Rainbow Beach Care Center
Chicago
12.2008 - 06.2024
- Maintained records regarding employee attendance, payroll information, purchasing data.
- Ordered food and supplies, maintained adequate stock levels while avoiding overstocking or shortages.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Established quality control procedures for all products served by the kitchen staff.
- Inspected preparation area regularly to ensure proper hygiene protocols were followed.
- Analyzed customer feedback surveys in order to improve overall food service experience.
- Identified potential problems such as staffing shortages or equipment malfunctions before they occurred.
- Assisted in developing and implementing food service policies, procedures, and standards.
- Provided direction and supervision of staff members, including hiring, training and evaluating performance.
- Organized daily operations of the cafeteria or other food service areas.
- Ensured compliance with all health codes and safety regulations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Resolved problems or concerns to satisfaction of involved parties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Assisted staff by serving food and beverages or bussing tables.
- Explained goals and expectations required of trainees.
- Inspected dining and serving areas for cleanliness and proper setup.
- Distributed food to service staff for prompt delivery to customers.
Education
High School Diploma -
Paul Roberson High School
Chicago05-1987
Skills
- Supervision and leadership
- Critical Thinking
- Problem-Solving
- Multitasking Abilities
- Written Communication
- Calm Under Pressure
- Self-Directed
- Team building
- Conflict Resolution
- Problem Resolution
Certification
- ServeSafe Manager
Timeline
Assistant Food Service Director
Rainbow Beach Care Center
12.2008 - 06.2024
- ServeSafe Manager
High School Diploma -
Paul Roberson High School
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