Tina Roberts
Margate,FL
Summary
Highly efficient Department Assistant with strong administrative expertise and public sector background. Effectively managed large services group's administrative functions and received recognition for quality of work. Excellent organizational and collaborative skills leading to outstanding results. Hardworking administrative professional with in-depth understanding of business optimization strategies. Coordinates documents, produces models and writes reports using excellent organizational, communication and project management skills.
Overview
14
14
years of professional experience
Work History
Administrative
Electric Design & Lighting
06.2024 - Current
- Helped to maintain files and handle administrative requirements.
- Streamlined administrative processes by identifying inefficiencies and implementing innovative solutions.
- Streamlined administrative processes, significantly reducing paperwork and administrative burden on staff.
- Performed ad hoc administrative duties as required, increasing overall departmental efficiency.
- Streamlined administrative processes, significantly reducing errors and enhancing overall workflow efficiency.
- Performed administrative tasks as needed, supporting overall team efficiency and productivity.
Administrative Assistant
Sturgis Public Schools
01.2018 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Bank Teller
Century Bank & Trust
03.2013 - 10.2015
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Mail Room Clerk
Infinisource
03.2011 - 06.2013
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
Education
High School Diploma -
Bronson Jr/Sr High School
Bronson06.1989
Skills
Administrative Tasks Efficiency
Administrative tasks competency
Administrative support expertise
Administrative coordination
Administrative duties
Administrative Support Capabilities
Administrative Tasks Proficiency
Administrative Recordkeeping
Timeline
Administrative
Electric Design & Lighting
06.2024 - Current
Administrative Assistant
Sturgis Public Schools
01.2018 - 06.2024
Bank Teller
Century Bank & Trust
03.2013 - 10.2015
Mail Room Clerk
Infinisource
03.2011 - 06.2013
High School Diploma -
Bronson Jr/Sr High School
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