Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Rosado

Glenolden,PA

Summary

Accomplished Assistant Operations Manager with a proven track record at Rite Aid in enhancing operational efficiency and team performance. Expert in operational planning and process improvement, with a knack for fostering teamwork and resolving conflicts. Demonstrated success in inventory management and employee training, significantly boosting service quality and operational excellence.

Overview

30
30
years of professional experience

Work History

Assistant Operations Manager

Rite Aid
04.2015 - Current
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Enhanced employee performance by developing comprehensive training programs tailored to individual needs.

Accounting Room Auditor

Burlington Coat Factory
05.2013 - 04.2015
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.

Head Cashier

Home Depot
10.2009 - 05.2013
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Educated employees on register use, merchandising, and customer service.
  • Maintained stock to meet expected customer demand.
  • Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.

Front End Manager

Price Rite
10.2004 - 10.2009
  • Oversaw cashier operations, bookkeeping, and security.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Ensured accurate inventory management with routine audits, leading to improved stock availability for customers.

Department Manager

K-Mart
06.1994 - 10.2004
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

No Degree - Business Management

Kaplan University
Davenport, IA

GED -

Bartram Business Annex
Philadelphia, PA
06-1998

Skills

  • Operational planning
  • Process Improvement
  • Operations Management
  • Operational Efficiency

Timeline

Assistant Operations Manager

Rite Aid
04.2015 - Current

Accounting Room Auditor

Burlington Coat Factory
05.2013 - 04.2015

Head Cashier

Home Depot
10.2009 - 05.2013

Front End Manager

Price Rite
10.2004 - 10.2009

Department Manager

K-Mart
06.1994 - 10.2004

No Degree - Business Management

Kaplan University

GED -

Bartram Business Annex

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Tina Rosado