Tina Ross
Hawley,PA
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Collections Specialist/Accounts Receivables
Allgas
10.2023 - Current
- Monitoring accounts to identify overdue payments
- Keeping accurate records
- Investigate historical data for each account
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Receive checks and credit card payments and apply to customer accounts
- Upload daily receipts into billing software.
Legal Assistant
The Law Offices of Craig P. Curcio
02.2022 - 04.2023
- Handled telephone calls, meeting plans and conference organization requirements
- Filed clients' legal documents in relevant courts for processing
- Mailed and arranged for delivery of legal correspondence to clients, witnesses, and court officials
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates
- Corresponded daily with clients, insurance adjusters, doctors, and attorneys
- Filed pleadings and paperwork with court clerk to meet strict deadlines
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation
- Prepared and processed expense reports for reimbursing attorneys.
Administrative Associate/Management Confidential
SUNY Sullivan College
03.2016 - 02.2022
- Worked remotely from March 2020 to July 2022
- Assisting Financial Manager with budgeting
- Assisting and preparation of audits
- Assist with preparing monthly and annual reconciliation, financial reports, and statements
- Organized files, developed spreadsheets, faxed reports, and scanned documents
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Responded to student issues to provide immediate resolution and improve retention
- Sorted and distributed incoming faxes, letters, and emails for office distribution
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Composed, edited, and typed complex memos and reports with job-related software.
Administrative Assistant/Bookkeeper
Five Star Car Wash, Inc.
06.1999 - 02.2016
- Processed all A/P & A/R, bank statements and credit card reconciliation
- Bank reconciliation
- Prepared Invoices for payment
- Processed payroll, payroll tax, preparation of quarterly sales tax
- Interviewed new applicants
- Prepare new hire paperwork
- New hire orientation and training
- W2 and I9 Forms
- Responded effectively to sensitive inquiries or complaints
- Tracked employee timesheets to prepare for payroll processing
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Collections of delinquent accounts
- Prepared Demands letters
- Attended small claims court
- Reviewed customers' overdue balances.
Administrative Assistant/Bookkeeper
Fellenzer Engineering
02.1990 - 06.1999
- Processed all A/P & A/R, bank statements and credit card reconciliation
- Processed payroll, payroll tax, preparation of quarterly sales tax
- Itemized client review statements and processed invoices monthly
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Provided secretarial and office management support while building cooperative working relationships
- Handled incoming calls and directed callers to appropriate employees
- Generated proposals, contracts, and engineering specifications for 20 engineers
- Tracked all employee vacation and sick time.
Education
Associates in Business -
Spencerian Business School
Newburgh, NY09.1987
Skills
- Critical Thinking
- Judgment and Decision Making
- Exceptional Organizational Skills
- Ease with Computers and Technology
- Verbal and Written Communication
- OSHA 30
- Computers and Technology
- Meticulous Attention to Detail
- Multitasking and Time Management
- Microsoft Office Suite
- Records Management
- Relationship Building
- Employee Communications
- Customer Service
- Accounting and Bookkeeping
- Invoice Processing
- Fast Learner
- Credit and collections
- Credit Reporting Familiarity
- Teamwork orientation
- Account Review
Certification
OSHA 30
Timeline
Collections Specialist/Accounts Receivables
Allgas
10.2023 - Current
Legal Assistant
The Law Offices of Craig P. Curcio
02.2022 - 04.2023
Administrative Associate/Management Confidential
SUNY Sullivan College
03.2016 - 02.2022
Administrative Assistant/Bookkeeper
Five Star Car Wash, Inc.
06.1999 - 02.2016
Administrative Assistant/Bookkeeper
Fellenzer Engineering
02.1990 - 06.1999
Associates in Business -
Spencerian Business School
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