Tina Roupe
Morgantown,WV
Summary
Seasoned leader with several years of experience overseeing day-to-day operations of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals.
Overview
16
16
years of professional experience
Work History
Business Banking Scored Underwriter I
Huntington National Bank
Morgantown
04.2022 - Current
- Supports Business Banking production by maintaining an individual pipeline of work
- Reviews all financial and credit application information to make sound credit decisions
- Loans would typically include those with most complex credit structures and customer exposure up to $4MM
- Utilizes single approval authority up to $10MM
- Tasks as needed to support the line of business and job family
- Collaborate with both credit and segment risk to meet or exceed department goals
- Performs other duties as assigned.
- Maintained accurate records of all transactions handled by the department.
- Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
- Assessed potential risks associated with each transaction prior to approving loans.
Branch Manager
Huntington National Bank
Morgantown
04.2017 - 04.2022
- Prospect and build existing business and consumer relationships
- Personal Production of Business accounts, Business Loans, and Investments
- Colleague Retention and Development
- Lead and Coach team to customer service excellence
- Manage Balance sheet by controlling expenses and customer retention
- Operations to include Audits and Compliance
- Lead team to learn and embrace the Sales Process
- Set Schedules
- Conducted regular meetings with employees to discuss goals and performance issues.
- Maintained confidentiality of all banking records and transactions.
- Facilitated weekly meetings with senior management personnel from other branches to share best practices.
One Main Financial
Morgantown
12.2008 - 04.2017
- Prospect and build existing business banking relationships
- Colleague Retention and Development
- Daily coaching to sales colleagues
- Collection calls
- Underwriting for Business, Mortgage and Vehicles loans
- Scheduling and Time Management of branch staff.
Education
High School Diploma -
University High School Morgantown
Morgantown, WV05-1990
Skills
- Strong knowledge of branch scheduling
- Familiarity with high performance management methods
- Excellent presentation and verbal and written communication skills
- Strong leadership, management, and coaching
- Ability to influence, inspire, and motivate others
- Problem-solving capabilities
- Outstanding customer service
- Time management skills
- Ability to network internally and externally
- Strong in a team environment
- Excellent decision-making skills
Timeline
Business Banking Scored Underwriter I
Huntington National Bank
04.2022 - Current
Branch Manager
Huntington National Bank
04.2017 - 04.2022
One Main Financial
12.2008 - 04.2017
High School Diploma -
University High School Morgantown