Dynamic and results-driven graduate with a Bachelor’s in Business Administration with concentration in HR, and a Certification for Human Resource Professional. Over 20 years of experience in customer service provide a strong foundation in computer proficiency and organizational skills. Recognized for effective communication and the ability to thrive under pressure, with proven strengths in multi-tasking, dependability, program execution, and leadership. Committed to delivering simplicity, fairness, and value that drive departmental and organizational success.
supports the permanency and placement investigation units. Assist in gathering collateral information for investigations and contacting collateral supports. Enters documentation in the case records and support investigations, placement and permanency staff while in the field when individual visits are of concern. Supports caseworker functions by making referrals for services for children and parents, completing documentation in FACTS for the workers, setting up appointments for caseworkers to visit children, parents and resource parents, completing payments in FACTS for resource parents and providers, supervise community visits, help search for relatives, tracking down records, scheduling and tracking necessary staffing, following up on items that are required after certain staffing's, contact references for home studies and help resource parents follow up on outstanding items.