Tina Santos
Port Saint Lucie,FL
Summary
Resourceful Office Administrator known for high productivity and efficient task completion. Specialize in database management, record keeping, and scheduling. Excel in communication, problem-solving, and adaptability to ensure seamless office operations. Committed to leveraging organizational skills to support team and business objectives effectively.
Overview
7
7
years of professional experience
Work History
Office Administrator
Williams-Sonoma
Dania Beach, FL
03.2023 - 12.2024
- Communicate with retail partners on the placement of HIgh-Profile Orders, tracking and scheduling delivery/returns/exchanges.
- Pull, review, and work on the Inventory accounting report.
- Assist with the completion of the Certification of Insurance, Concierge Services, Department of Transportation, and Inventory/Variance reporting.
- Professional approach to all Corporate Escalations outbound/inbound calls related to customer orders.
- Assist with responses to emails received in our Hub inboxes.
- Established and maintained business partner relationships with internal and external partners for the processing of high-profile orders and escalated customer orders.
- Utilized my Values to govern daily activities, including guidance to other associates and departments.
Office Manager
Englehart Partners
San Antonio, TX
06.2021 - 12.2022
- Maintained accurate records of financial transactions, including rent collections, security deposits, and other income sources for three properties.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Completed lease applications and verifications, notifying prospects of results.
Student Services
College Board
Miami Lakes, FL
01.2020 - 06.2021
- Assisted Parents and Students with the submission of the CSS Profile Online Financial Aid Application.
- Provided support of uploading all required documents to Docusign.
- Provided important deadline dates and times for submission, both national and international.
Customer Service Representative
Walgreens
Ft. Pierce, FL
03.2018 - 12.2019
- Supported team members to drive growth and development.
- Answered customer inquiries via phone and in person.
- Cashier/Stocking/Inventory
Education
High School Diploma -
Burncoat Sr. Highschool
Worcester, MA06-1987
Skills
- Billing oversight
- Bookkeeping
- Mail handling
- Database entry
- Telephone reception
- Scheduling
- Maintaining accounting ledger
- Payroll and accounts payable and receivable
- Performance improvement
Timeline
Office Administrator
Williams-Sonoma
03.2023 - 12.2024
Office Manager
Englehart Partners
06.2021 - 12.2022
Student Services
College Board
01.2020 - 06.2021
Customer Service Representative
Walgreens
03.2018 - 12.2019
High School Diploma -
Burncoat Sr. Highschool
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