Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Sawyer

Winston ,Oregon

Summary

Hardworking and reliable Assistant Store Manager with strong ability in team leadership and task oriented . Offering commitment , passion and dedication . Highly organized, proactive and punctual with team-oriented mentality.

Overview

29
29
years of professional experience

Work History

Fresh Assistant Store Leader

Fred Meyer
Roseburg, OR
02.2017 - Current
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Built effective partner store relationships to improve customer satisfaction.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Supervise employees on merchandising team.
  • Managed visual displays for Fred Meyer company to drive exposure and increase revenue.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Assisted negotiation with vendors and suppliers to reduce overall costs.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Worked with department heads to identify opportunities, develop timely solutions and create action plans.
  • Built proactive and productive relationships with business agents to maintain operational efficiency.
  • Coached and developed store associates through formal and informal interactions.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Developed and implemented plans for daily operations, including inventory management, staffing and scheduling.
  • Coached, mentored and trained new team members on operational processes and procedures.
  • Resolved customer complaints in a professional manner.
  • Ensured accuracy of weekly payroll records by verifying hours worked by employees against timecards.
  • Organized monthly staff meetings to review goals, discuss upcoming events, provide training opportunities and encourage teamwork among employees.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Interviewed and hired qualified employees to provide top-quality service.
  • Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
  • Established and modeled positive service attitude to meet company's expected guidelines.
  • Assisted in managing daily store operations and team activities.
  • Monitored store operations ensuring compliance with company policies and procedures.
  • Measured goal achievement by recording daily cash flow, reviewing sales reports and producing financial statements.
  • Performed weekly stock counts to maintain accurate inventory levels.
  • Maintained accurate records of all store transactions, ensuring compliance with federal and state laws as well as company guidelines.
  • Analyzed financial data to identify areas of improvement within the store's budgeting process.
  • Handled customer transactions and balanced cash drawers.
  • Counted and balanced registers.
  • Answered customer queries and complaints and provided prompt solutions.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Dealt with customer complaints and rectified product and service issues.

Interim Store Leader

Fred Meyer
Roseburg, OR
07.2020 - 01.2021
  • Trained new sales team members and motivated exceptional performance.
  • Built customer loyalty through knowledgeable sales, support and education on brand products and services.
  • Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Implemented corrective actions to improve employee performance and discourage inappropriate behavior.
  • Met coverage needs by coordinating effective schedules and delegating team member assignments.
  • Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
  • Maintained store operations by following policies and procedures; completed reports.
  • Ensured compliance with health and safety regulations in the workplace.
  • Maximized profits by controlling costs and managing budgets effectively.
  • Analyzed sales figures and implemented strategies to increase revenue.
  • Planned store layout according to merchandising principles and best practices.
  • Provided feedback on performance of staff members through regular appraisals.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Prepared weekly and monthly reports on sales trends, competitor activities.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Administered store's budget with strong planning and expense control abilities.
  • Maintained clean and organized facility to prevent accidents, damages and lost items.
  • Maintained records related to sales for store management.

Home Manager

Fred Meyer
Winston , Oregon
03.2009 - 02.2017
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Strengthened operational efficiencies and traceability by developing organization systems for financial reports, schedules, inventory control and merchandising.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Built store brand and achieved strategic business initiatives by working closely with district manager.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Used empathy and persuasive negotiation skills to deliver positive customer experience.

Assistant Home Manager

Fred Meyer
Bend , OR
12.2008 - 03.2009
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Assistant Home Manager

Fred Meyer
Redmond, OR
10.1999 - 12.2008
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Home Fourth in Charge

Fred Meyer
Bend , OR
07.1997 - 10.1999
  • Identified and solved complex strategy problems to drive organizational goals.

Home Clerk

Fred Meyer
Brookings, OR
02.1996 - 07.1997
  • Recommended optimal merchandise based on customer needs and desires.

Education

High School Diploma -

Brooking Harbor High School
Brookings, OR
06.1990

Skills

  • Leadership
  • Teambuilding
  • Active listening
  • Problem resolution
  • Work ethic
  • Communication
  • Relationship building
  • Friendly, positive attitude
  • First Aid/CPR
  • Project planning
  • Organization
  • Promotions planning
  • Customer Service
  • Inventory Management
  • Shift Scheduling
  • Multitasking and Organization
  • Staff Supervision
  • Team Development
  • Employee Training
  • Performance Reviews
  • Team Leadership
  • Promotional Events
  • Problem-Solving
  • Employee Coaching
  • Sales Promotions
  • Work Planning and Prioritization
  • Delegating Work
  • Conflict Resolution

Timeline

Interim Store Leader

Fred Meyer
07.2020 - 01.2021

Fresh Assistant Store Leader

Fred Meyer
02.2017 - Current

Home Manager

Fred Meyer
03.2009 - 02.2017

Assistant Home Manager

Fred Meyer
12.2008 - 03.2009

Assistant Home Manager

Fred Meyer
10.1999 - 12.2008

Home Fourth in Charge

Fred Meyer
07.1997 - 10.1999

Home Clerk

Fred Meyer
02.1996 - 07.1997

High School Diploma -

Brooking Harbor High School

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Tina Sawyer