Dedicated manufacturing professional with expertise in assembling components and finished products in high-volume settings. Possesses extensive knowledge of positioning and fastening requirements. Contributes to team success through effective communication and problem-solving abilities. Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills.
Overview
22
22
years of professional experience
Work History
Product Assembly 1
Caterpillar
06.2021 - Current
Collaborated with engineering teams to troubleshoot any issues related to product assembly
Assisted with the training of new assemblers in proper procedures and techniques
Worked with supervisors to develop plans for meeting production goals while maintaining high quality standards
Organized workstations in an efficient manner to maximize productivity during assembly operations
Operated various hand tools such as drills, screwdrivers, and wrenches in order to assemble products
Followed safety protocols when handling hazardous materials or operating machinery
Repaired defective items by disassembling them, replacing faulty parts, then reassembling the item according to manufacturer specifications
Communicated effectively with team members regarding production status updates throughout each shift
Assembled and completed products according to production schedules
Recorded and reported product damages and malfunctions for supervisor review
Performed regular maintenance on assembly equipment to ensure proper functioning
Quality Control Inspector
AMETEK
05.2017 - 08.2019
Inspected products for defects and conformance to customer specifications using precision measuring instruments
Monitored production processes to ensure quality standards were met and documented results of inspections
Verified accuracy of product labels, including expiration dates and lot numbers
Trained new employees on proper use of test equipment and inspection techniques
Assisted engineering department with design verification tests as needed
Reviewed customer complaints and identified potential sources of quality issues
Tested finished goods prior to shipment according to established protocols
Examined products and materials for defects or deviations to remove or discard non-conforming items
Inspected and repaired products to meet project expectations
Adhered to safety protocols to minimize equipment damage and avoid injuries
Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests
Customer Service Cashier
K & W Cafeteria
06.2016 - 05.2017
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Met customer service goals and exceeded customer expectations.
School Bus Driver
Wake County Public Schools
08.2002 - 10.2011
Ensured safety of students by following all traffic laws and regulations
Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor
Performed pre-trip inspections of the bus according to established procedures
Transported students to school in a timely manner while keeping assigned route schedule
Assisted with loading and unloading of EC special need students as needed
Followed all safety protocols when transporting students with special needs or disabilities
Communicated effectively with parents regarding student transportation issues
Reported student behavior incidents promptly to the appropriate personnel
Developed positive relationships with students through friendly interactions
Monitored student behavior on the bus and enforced rules consistently
Responded quickly in emergency situations by taking appropriate actions
Complied with district policies and procedures concerning student discipline
Promoted good public relations by responding courteously to inquiries from parents or members of the community
Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary
Managed time efficiently so that routes are completed within allotted time span
Attended staff meetings and training sessions regularly for professional development purposes
Education
Associate of Arts - Business Administration
Strayer University
Raleigh, NC
05.2012
Skills
Production Assembler
Assembly Line Operations
Technical Equipment Handling
Following Procedures and Protocols
Quality Control Inspection
Accurate Data Recording
Quality Improvement Strategies
Cash Transaction Processing
Customer Service Specialist
Accomplishments
Customer service recognition by K & W employee of the month June 2016. Also, recognized for safety and quality by Caterpillar 2020.