Tina Shelton Coomer

• Delivered psychiatric care for diverse mental health conditions and addiction treatment, improving patient outcomes through tailored interventions.
• Introduced innovative ideas and solutions that improved team collaboration and enhanced overall patient care quality.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Maintained updated knowledge through continuing education and advanced training.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Resolved customer issues with knowledgeable and friendly service, leading to increased satisfaction and loyalty.
• Assessed customer needs quickly to ensure timely and effective service delivery.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Recognized by management for providing exceptional customer service.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Achieved cost-savings by developing functional solutions to problems.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Provided treatment for various psychiatric conditions, including bipolar disorder, generalized anxiety disorder, attention deficit hyperactivity disorder, and obsessive-compulsive disorder.
• Earned certification in addiction counseling through SAMHSA, expanding expertise in addiction treatment strategies.
• Proposed innovative ideas and solutions that improved team collaboration and patient care outcomes.

Collaborated with diverse coworkers to meet project goals and resolve product and service-related issues.

Completed day-to-day duties accurately and efficiently.

• Delivered comprehensive mental health and addiction treatment to diverse patient populations.
• Executed day-to-day duties to support operational effectiveness.
• Proposed innovative ideas and solutions that improved collaboration and outcomes within the team.
• Collaborated with diverse coworkers to meet objectives and resolve issues impacting products and services.

• Facilitated sales of home-testing sleep apnea devices, improving access for patients.
• Engaged customers to understand their needs and provide tailored solutions.
• Demonstrated products effectively to highlight features and benefits.
• Collaborated with team members to strategize sales approaches and improve techniques.
• Collaborated with allergy, primary care, ENT, and pulmonary physicians to support patient referrals.

• Oversaw Southeast territory as exclusive sales representative for Lexington, guiding primary care representatives on product knowledge and effective sales strategies to enhance market penetration.
• Promoted combination product for Alzheimer's and atypical antipsychotic for bipolar disorder, integrating SSRI and SNRI for depression to expand treatment options.
• Directed the Southeast territory as the exclusive sales representative for Lexington, guiding primary care representatives on product knowledge and sales strategies.
• Cultivated strong relationships with physicians, nursing staff, and pharmacy personnel to facilitate collaboration and improve patient care outcomes.
• Engaged in contract pharmacy negotiations and managed patient access with healthcare providers.
• Primary interactions occurred with Neurology, Sanders Brown Center on Aging, and various psychiatric centers within rural health.

• Managed Urology Specialty operations focusing on medications for BPH and OAB, along with treatment alternatives to surgery.
• Educated surgeons on testosterone therapy and outlined benefits of various treatment options for benign prostatic hypertrophy, enhancing their clinical decision-making.
• Advised on optimal patient insurance plans as managed care specialist, improving access to effective treatments for patients.
• Conducted RN education sessions and identified appropriate patient types for therapy.
• Coordinated dinner programs with specialty speakers for primary care and internal medicine physicians, fostering collaboration and knowledge sharing in urology.
• Acted as a managed care specialist, advising on the most effective patient insurance plans.

• Engaged physicians across specialties including gynecology, psychiatry, urology, gastroenterology, cardiology, neurology, internal medicine, and family practice to promote product offerings and address their needs.
• Demonstrated products and explained features to potential clients.
• Engaged customers to understand their needs and recommend solutions.
• Assisted in managing inventory levels and restocking supplies.

• Drove 111% growth in adult day care and home health services through targeted marketing strategies.
• Boosted adult day care attendance by 110% in six months by implementing engaging community outreach programs.
• Marketed home health services to potential clients and their families through targeted outreach efforts.
• Assisted in developing marketing materials for community outreach events.
• Coordinated with healthcare professionals to understand client needs and preferences.

• Worked in outpatient surgery focusing on pre-operative and post-operative care for patients.
• Conducted health histories, ECGs, lab draws, and IV administration, improving patient readiness and care for 8-10 patients daily.
• Developed and implemented comprehensive post-operative care plans for wound care and infection prevention, enhancing patient outcomes.
• Conducted health histories, ECGs, lab draws, and IV administration for 8-10 patients daily.
• Ensured adherence to JCAHO and safety standards during procedures.
• Coordinated with surgical schedulers for pre and post-operative nurse staffing and medical assistant support.
• Collaborated with circulating RNs to streamline operational flow in surgical environment, facilitating optimal patient recovery.

• Worked as a psychiatric unit RN in an inpatient setting specializing in addiction and crisis management.
• Obtained telemetry certification for cardiac arrhythmias and provided post-operative care for cardiac bypass patients and chronic GI conditions.
• Collaborated with healthcare teams, including residents and physicians, to provide coordinated, patient-centered care.
• Developed and implemented educational programs to improve patients' coping mechanisms and interpersonal skills.