Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tina Shepherd

New Hampton,NH

Summary

Dedicated nursing leader offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Excellent conflict resolution and problem-solving abilities demonstrated across 10-year career history. Quality-focused and efficiency-driven leader.


Overview

9
9
years of professional experience

Work History

Associate Nurse Manager Heart & Vascular Unit

Dartmouth Hitchcock Medical Center
06.2022 - Current
  • Hired, trained, conducted performance reviews and ensured staff met and exceeded performance goals
  • Devised, evaluated, implemented and streamlined protocols and standards of the unit
  • Managed the delivery of nursing services and patient care to meet quality, clinical and utilization standards as well as performance measures
  • Developed and implemented action plans to improve staff development
  • Participated in quality improvement initiatives aimed at enhancing the overall patient experience and streamlining internal processes.
  • Improved patient care by effectively managing nursing staff and coordinating interdisciplinary team collaboration.
  • Promoted a culture of safety within the department by addressing concerns promptly and implementing corrective actions when necessary.
  • Streamlined nursing workflows to increase efficiency, resulting in improved patient satisfaction scores.
  • Served as a mentor, coach and resource for nursing staff, fostering professional growth and career development opportunities.
  • Established a positive work environment that fosters open communication, collaboration and respect among nursing staff and interdisciplinary team members.
  • Managed staffing schedules to ensure adequate coverage while controlling overtime costs, maintaining optimal nurse-patient ratios.
  • Enhanced communication among team members through regular meetings, creating a more cohesive unit for quality patient care.
  • Collaborated with medical directors and providers within practice operations.

Clinical Nurse Supervisor ICCU/CSCU

Dartmouth Hitchcock Medical Center
01.2020 - 06.2022


  • Give comprehensive nursing guidance, provide direct and indirect patient care all while maintaining outstanding care standards
  • Provide excellent communication and leadership skills
  • Manage nursing team’s monthly scheduling and daily work assignments
  • Maintain nursing policies and procedures
  • Manage staff performance and provide coaching when needed
  • Develop clinical staff with regular evaluations and annual feedback sessions
  • Utilize feedback and process improvement opportunities to create a safer and healthier working environment and increase patient satisfaction
  • Advocate for patient needs with interdisciplinary team and implement outlined treatment plans.

Registered Nurse ICCU/CSCU

Dartmouth Hitchcock Medical Center
09.2015 - 01.2020
  • Provided professional nursing care to patients with acute and chronic cardiac conditions
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Demonstrate strong leadership skills as relief charge nurse on 36-bed step-down unit
  • Train and supervise new RNs in the nurse residency program as a preceptor
  • Consistently work with interdisciplinary teams throughout the hospital to effectively manage patient care

Education

Bachelor of Science in Nursing -

Plymouth State University
Plymouth, NH
05.2014

Skills

  • Clinical Leadership
  • Quality Improvement
  • Patient Safety
  • Compassionate Care

Awards

  • ACLS certified
  • Graduated Summa Cum Lauda
  • PSU Directors Award
  • Certified Hospice Volunteer

Timeline

Associate Nurse Manager Heart & Vascular Unit

Dartmouth Hitchcock Medical Center
06.2022 - Current

Clinical Nurse Supervisor ICCU/CSCU

Dartmouth Hitchcock Medical Center
01.2020 - 06.2022

Registered Nurse ICCU/CSCU

Dartmouth Hitchcock Medical Center
09.2015 - 01.2020

Bachelor of Science in Nursing -

Plymouth State University

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Tina Shepherd