Tina Shuler, SHRM-CP

• Serve as an HR and payroll contact for over 800 employees, including staff, union members, affiliates, and temporary personnel.
• Respond to a high volume of employee inquiries related to payroll, retirement, leave, health benefits, and employment status changes with accuracy and professionalism.
• Track and coordinate key employment actions, including probation completions, job status changes, contract renewals, and time-sensitive pay adjustments.
• Guide employees and managers in navigating university systems and refer them to appropriate departments (UHR, DIT, DOTS) for resolution of escalated concerns.
• Maintain and update employee records in accordance with university policies and confidentiality standards.
• Contribute to process improvement efforts by identifying inefficiencies and offering suggestions to streamline communications and tracking tools.

Key Accomplishments:

Played a key role during system transitions, providing front-line support and training to employees on new HR/payroll platforms.

• Delivered HR consulting support to clients in hiring, payroll processing, onboarding, and performance management, leading to a 30% increase in client satisfaction and 25% more efficient HR processes.
• Managed payroll processing, benefits administration, compliance-related inquiries, and year-end closings using iSolve Network, ensuring timely and accurate completion of tasks.
• Enhanced client satisfaction and retention by guiding them through employee lifecycle management processes—recruiting, onboarding, and professional development—using iSolve Network.

• Streamlined job postings, resume screenings, and interview coordination across all internal and external positions, significantly reducing time-to-fill vacancies and enhancing recruitment efficiency.
• Partnered with hiring managers to ensure effective talent acquisition strategies and hiring decisions.
• Conducted reference checks and background verifications to support informed hiring choices.
• Developed and maintained HR records and compliance documentation related to hiring and onboarding.

• Oversee operations for a chapter of 90+ members, including budget management, conflict resolution, and adherence to organizational policies.
• Raised over $10,000 for the chapter's Scholarship Initiative by planning and executing a high-impact fundraising strategy, including the chapter's first sold-out event.
• Coordinate event logistics, scheduling, and documentation to ensure accuracy, accountability, and on-time execution skills directly aligned with payroll processing and HR coordination.
• Decreased internal grievances by 100% by implementing structured communication systems and streamlining member concerns, demonstrating strong employee relations and issue resolution skills.
• Maintain accurate records of chapter activities, finances, and compliance, parallel to tracking employment data, payroll updates, and HR documentation.
• Collaborate with internal leadership and external partners, mirroring HR liaison responsibilities with departments like Benefits, Payroll, and Administration.