Tina Sizemore

• Assisted in software migration projects, contributing to seamless transitions for Accounts Payable operations.
• Enhanced department efficiency with the implementation of digital document management tools for faster invoice retrieval.
• Increased accuracy in expense reporting by thoroughly reviewing submitted claims and verifying supporting documentation.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
• Stored office and client records on secured server to prevent data losses, conducting regular backups.
• Aided manager in examining company finances to develop strategies in reducing costs and maximizing revenues.
• Updated accounting ledgers and journals to balance statements and maintain consistent records.
• Registered transactions and data on accounting database to track history and safeguard information.
• Reconciled bank accounts to verify accuracy of cash records.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Implemented new accounting processes to decrease spending and work flow downtime.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

• Collaborated with cross-functional teams to develop quality standards and ensure consistent implementation across all departments.
• Developed comprehensive Quality Assurance documentation, ensuring adherence to regulatory requirements and industry best practices.
• Led efforts to maintain ISO certification status for the organization through diligent documentation practices and ongoing compliance monitoring.
• Analyzed data from inspections to identify trends and patterns in product defects, informing targeted improvements in production methods or materials used.
• Streamlined inspection processes with the introduction of new tools and software, increasing overall accuracy.
• Conducted regular audits to assess compliance with established quality management systems, recommending improvements where necessary.
• Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.

Inspected and packaged plastic components per quality specs throughout a twelve hour shift. I would use tools to measure the inside and outside of the components.

• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
• Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Reviewed, implemented and updated company records related to team activities for future reference.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Maintained database systems to track and analyze operational data.
• Collected, arranged, and input information into database system.

Throughout an eight hour shift I would measure corrugated boxes for length strength and stability on a production line, following proper procedures on computers for multiple line changes.

• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
• Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
• Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
• Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
• Completed data entry tasks with accuracy and efficiency.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Resolved discrepancies in data entry activities for accurate, complete jobs.
• Used computer software to store and retrieve data.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Created spreadsheets for more efficient recordkeeping.
• Updated and maintained customer information, documents and records.

• Collaborated with team members to develop best practices for consistent customer service delivery.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Updated account information to maintain customer records.
• Responded to customer requests for products, services, and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.