Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Skirvin

Versailles,OH

Summary

Dedicated cashier with expertise in point-of-sale operations and cash handling. Proven ability to enhance customer loyalty and satisfaction through effective problem-solving and communication.

Overview

3
3
years of professional experience

Work History

Cashier

Family Dollar
Versailles, Indiana
07.2025 - Current
  • Processed customer transactions using point-of-sale system.
  • Maintained clean and organized checkout area for efficient service.
  • Assisted customers with inquiries regarding products and services.
  • Handled cash, credit, and debit payments accurately.
  • Engaged with customers to promote loyalty programs and special offers.
  • Monitored inventory levels at the register for restocking needs.
  • Followed company policies for handling returns and exchanges efficiently.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed sales transactions to prevent long customer wait times.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Assistant Manager

Skirvin & Associates
Hanover, Indiana
02.2023 - 06.2025
  • Implemented standard operating procedures to improve workflow efficiency and consistency.
  • Communicated effectively with team members to resolve customer inquiries and issues.
  • Monitored compliance with company policies and maintained a safe work environment.
  • Collaborated with management on strategic planning for upcoming projects and initiatives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created reports on sales trends, inventory levels, and financial data.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

High School Diploma -

Madison Consolidated High School
Madison
05-1991

Some College (No Degree) - Computer Science

Ivy Tech Community College of Indiana
Madison

Skills

  • Point-of-sale operation
  • Cash handling
  • Inventory management
  • Customer loyalty promotion
  • Transaction processing
  • Customer relationship management
  • Customer service
  • Conflict resolution
  • Problem solving
  • Effective communication
  • Time management
  • Workflow optimization
  • Payroll and budgeting
  • Data entry
  • Office management software
  • Clerical support

Timeline

Cashier

Family Dollar
07.2025 - Current

Assistant Manager

Skirvin & Associates
02.2023 - 06.2025

High School Diploma -

Madison Consolidated High School

Some College (No Degree) - Computer Science

Ivy Tech Community College of Indiana

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