Summary
Overview
Work History
Timeline
Generic

Tina Slone

Sparta,MI

Summary

Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Over 25 years of experience in Professional Service (accounting) industry.

Overview

25
25
years of professional experience

Work History

Senior Analyst

Crowe LLP
Grand Rapids, MI
04.1999 - Current
  • Coordinated with other departments to ensure accuracy of data collection and analysis.
  • Monitored performance metrics associated with existing data solutions and recommended improvements when necessary.
  • Prepared presentations on results of analysis for management team.
  • Created detailed reports that documented findings and presented recommendations to senior leadership.
  • Collaborated with IT teams on implementation of new tools and technologies related to analytics initiatives.
  • Led meetings with stakeholders to discuss objectives, strategies, timelines, budgets.
  • Troubleshot and resolved problems with programs and systems.
  • Evaluated performance benchmarks and established review metrics for future tracking.
  • Developed complex financial models for forecasting and budgeting purposes.
  • Tested newly installed programs and applications to validate operability.
  • Performed quality assurance to assess data and validate results.
  • Carried out budget analysis tasks to predict future budget needs and control expenditures.

Billing Specialist

Crowe LLP
Grand Rapids, MI
04.1999 - Current
  • Answered customer inquiries regarding billings, payments, account status.
  • Investigated and resolved issues to maintain billing accuracy.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Worked with team members and leadership to identify and develop process improvements.
  • Investigated incorrect billings and processed refunds as necessary.
  • Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
  • Answered customer questions to maintain high satisfaction levels.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.

Executive Assistant

Crowe LLP
Grand Rapids, MI
04.1999 - Current
  • Reviewed and processed expense reports and invoices for accuracy and completeness.
  • Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
  • Processed accounts payable and receivable transactions accurately within set timeframes.
  • Assisted with special projects such as researching topics or creating presentations for management review.
  • Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
  • Prepared monthly financial statements according to established deadlines.
  • Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
  • Managed and tracked expenses to meet company budget requirements.
  • Managed daily invoices, reports and proposals.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Leveraged word processing software to create proposals, letters and memos.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Prepared invoices and drafted memos for executives.

Timeline

Senior Analyst

Crowe LLP
04.1999 - Current

Billing Specialist

Crowe LLP
04.1999 - Current

Executive Assistant

Crowe LLP
04.1999 - Current

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Tina Slone