Summary
Overview
Work History
Education
Skills
Timeline
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Tina Small

Lanoka Harbor,NJ

Summary

Dynamic Booking Coordinator at Street Cop Training with a proven track record in optimizing scheduling processes and enhancing customer relations. Skilled in appointment scheduling and recordkeeping, I excel in maintaining confidentiality while supporting office initiatives. My strong organizational abilities and commitment to service excellence drive operational success and foster positive partnerships.

Overview

17
17
years of professional experience

Work History

Booking Coordinator

Street Cop Training
03.2023 - 06.2025
  • Demonstrated flexibility by adjusting schedules quickly in response to last minute training venue changes.
  • Coordinated appointments for multiple instructors, ensuring optimal use of resources and time management.
  • Provided exceptional customer service, fostering positive relationships with both new and existing class hosts and law enforcement personnel.
  • Streamlined appointment cancellations and rescheduling, minimizing disruptions to daily operations.
  • Supported office-wide initiatives by taking on additional responsibilities as needed, including reception duties or assisting with large annual conference event planning.
  • Maintained up-to-date records of host information, ensuring accurate scheduling and contact details.

Sales Associate

Home Depot
03.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled special order transactions efficiently while adhering to company cash/credit handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.



Police Detective

Woodbridge Township
06.2008 - 08.2022
  • Assisted victims of crimes by providing resources for support services and ensuring their rights were protected throughout the investigation process.
  • Interrogated suspects using appropriate interview techniques to obtain crucial information for case resolution.
  • Collaborated with municipal, county, state and federal agencies on high-profile cases, resulting in successful arrests and convictions of dangerous criminals.
  • Conducted surveillance operations for intelligence gathering, leading to successful apprehension of suspects.
  • Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
  • Testified in court proceedings as an expert witness, providing accurate and detailed accounts of investigations conducted.

Education

PTC Certified -

Somerset County Police Academy
Somerset County
12-2007

High School Diploma -

Woodbridge High School
Woodbridge, NJ
06-1991

Skills

  • Strong organization
  • Appointment scheduling
  • Professional telephone demeanor
  • Recordkeeping proficiency
  • Microsoft Office Suite, CRM, WordPress, and WooCommerce Software

Timeline

Booking Coordinator

Street Cop Training
03.2023 - 06.2025

Sales Associate

Home Depot
03.2022 - 03.2023

Police Detective

Woodbridge Township
06.2008 - 08.2022

PTC Certified -

Somerset County Police Academy

High School Diploma -

Woodbridge High School

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Tina Small