Excell, Powerpoint, Medisoft
Tina Smith
Administration
Houston,TX
Summary
Strong organizational and communication skills with the ability to concurrently direct multiple business
affairs, A multitude of versatile skills transfer into any administrative setting to create and maintain high
levels of efficiency and productivity. Advanced understanding of customer needs with diligent attention
to detail resulting in high level of client satisfaction.
Authorized to work in the US for any employer
Overview
15
15
years of professional experience
Work History
Healthcare Administrator
Bless It Hands Home Healthcare
Houston, TX
03.2016 - Current
- Staffing, managing and monitoring budgets, overseeing human resources, monitoring and improving patient care, planning and supervising all medical services—including updating health records.
Administrative Assistant
Bless It Hands Home Heallthcare
Houston, TX
10.2009 - Current
- Maintained front office operations for alignment with company objectives to streamline the flow and enhance services
- Operated high-volume phone system and maintained daily direct and indirect client relations operations including acting as a point of contact for patients and scheduling appointments
- Created, maintained, coded, and charged patients accounts.
Education
Associate's degree - Healthcare Administration
University of Phoenix-Online
Skills
- Coding, scheduling, managing budgets, staffing, supervising, and
- Maintaining health records
- Office Administration
- Medical Records
- EMR Systems
- Hospital Experience
- Insurance Verification
- ICD-10
- ICD-9
- Medical records
- Medical terminology
- HIPAA
- EMR systems
- Hospital experience
- Clerical experience
- Vital signs
- Office management
- Microsoft Office
- Customer service
- Computer skills
- Microsoft Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Managed inventory and office budgeting for supplies for busy office of 15 employees.
- Responded to over 20 customer inquiries each day.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Managed Medical Records area.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 10.
- Successfully resolved 25 customer issues per 3hr.
- Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
Affiliations
- 0
Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridImportant To Me
Career advancementCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchTimeline
Healthcare Administrator
Bless It Hands Home Healthcare
03.2016 - Current
Administrative Assistant
Bless It Hands Home Heallthcare
10.2009 - Current
Associate's degree - Healthcare Administration
University of Phoenix-Online
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Languages
English
Full Professional
Websites
Interests
Loyalty
Certification
None
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