Broadening knowledge base through experience advancement. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Nova Properties
08.2023 - 11.2023
Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
Developed strong relationships with local businesses, creating partnerships that benefited both parties.
Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Enhanced community atmosphere by planning and executing engaging resident events.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Sales Associate
The Home Depot
02.2016 - 08.2023
As an employee at The Home Depot, I’ve gained experience in many facets of the company including setting up quotes for contractors, expanding sales through additional product recommendations, processing transactions through the company P.O.S
System, and training new associates in multiple departments.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Helped customers locate products and checked store system for merchandise at other sites.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Used in-store system to locate inventory and place special orders for customers.
Education
Del City High School
Skills
Contract Preparation
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Additional Information
At The Home Depot, I have learned several departments to accommodate shortfalls in staffing and maintain store operations. In addition to my previously discussed duties, I also work in the back office counting tills, making bank deposits and balancing the safe.