Summary
Overview
Work History
Education
Skills
Timeline
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Tina Snell-Leavitt

Park City,UT

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged and empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Attentive to detail with experience in developing and implementing national programs. With a passion for wellness, adventure and the great outdoors.

Overview

31
31
years of professional experience

Work History

Studio Manager

Elements Massage
11.2023 - Current
  • Streamlined studio operations by implementing efficient scheduling and project management systems.
  • Enhanced client satisfaction to increase membership goals.
  • Oversaw the design and execution of marketing materials for the studio, increasing brand visibility and attracting new clients.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Identified opportunities for growth by analyzing market trends and competitor offerings.
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
  • Expanded the studio's client base by proactively seeking out new business/membership opportunities through networking events or industry conferences.
  • Streamlined internal communication procedures, optimizing workflow efficiency and reducing instances of project-related miscommunications among staff members.
  • Leveraged data and analytics to make informed decisions and drive conversion rates, while keeping attrition low.


Tina Snell-Leavitt Project Management

Self Employeed
01.2017 - Current
  • Event development and management, including fundraisers and trade shows.
  • Collaborated with teams to coordinate and organize inputs and logistics.
  • Facilitated smooth project transitions by coordinating handoffs between teams and departments.
  • Developed and maintained comprehensive project plans, clearly outlining scope, goals, deliverables, timelines, and resources needed for successful completion.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Developed internal project management systems and communications to facilitate successful operations.
  • Identified, targeted and delivered opportunities to make valuable contributions to strategic business objectives.
  • Determined appropriate budgets and oversaw expenses.
  • Organized and participated in meetings and workshops to foster shared project approach and track progress.
  • Improved transparency with regular communication to board members, donors, and partners about organizational successes and challenges.
  • Established a robust volunteer recruitment program that attracted committed individuals passionate about the cause.

Sales Associate Team Leader/Key Holder

Ruby Jane
12.2022 - 05.2023
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Sales Associate

Patagonia
11.2014 - 07.2018


  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Built strong community partnerships to support organizational goals and expand outreach efforts.
  • Led a diverse team of staff and volunteers, fostering an inclusive work environment that encouraged collaboration and professional growth.
  • Developed innovative programs addressing community needs, leading to improved outcomes for beneficiaries.

Owner

Downeast Candle Makers
08.2004 - 08.2010
  • Purchased and Managed day-to-day business operations doubling sales within the first year.
  • Consulted with customers(retail and wholesale) to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and utilizing federal business grants.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for organization.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Aligned branding initiatives and sales strategies with client goals.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Senior Account Director

NL Partners
05.1993 - 05.2003
  • Strengthened productivity and capability of account management team by mentoring promising subordinate staff and training new hires in company policies and procedures.
  • Provided direct support to account management team.
  • Successfully expanded client base and maintained key accounts.
  • Set account management objectives for department of six and developed strategies to meet those objectives while working within budgetary parameters.
  • Identified new leads and grew network by attending industry events and researching potential business relationships.
  • Maintained deep understanding of company services and products in order to offer most knowledgeable customer support.
  • Served as point of contact for clients and met with key accounts to discuss satisfaction with service and resolve conflicts in order to solidify business relationships.
  • Applied business and marketing knowledge to develop briefs and pitches for customer projects.
  • Enhanced fundraising efforts for the companies non profit clients by developing and implementing strategic plans for donor cultivation and stewardship.
  • Developed a high-performing team by recruiting, training, and retaining skilled staff members who contributed to the overall success of the organization.
  • Expanded organizational reach by identifying partnership opportunities with like-minded organizations and creating joint initiatives that benefited both parties.
  • Created impactful marketing materials that effectively communicated the organization''s mission, vision, values, and accomplishments to diverse audiences.

Education

Bachelor of Arts - Business Communications

University of Southern Maine
Portland, ME
05.1989

Skills

  • Creative Strategies
  • Partnership Development
  • Project Management
  • Resource Coordination
  • Operations Monitoring
  • Training and Development
  • Managing Operations and Efficiency
  • Employee Coaching and Mentoring
  • Teamwork and Collaboration
  • Public Relations
  • Social Perceptiveness
  • Group and Individual Instruction
  • Verbal and Written Communication
  • Hiring and Staffing
  • Workflow Planning
  • Strategic Planning
  • Senior Leadership Support
  • Brand Management

Timeline

Studio Manager

Elements Massage
11.2023 - Current

Sales Associate Team Leader/Key Holder

Ruby Jane
12.2022 - 05.2023

Tina Snell-Leavitt Project Management

Self Employeed
01.2017 - Current

Sales Associate

Patagonia
11.2014 - 07.2018

Owner

Downeast Candle Makers
08.2004 - 08.2010

Senior Account Director

NL Partners
05.1993 - 05.2003

Bachelor of Arts - Business Communications

University of Southern Maine

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Tina Snell-Leavitt