Summary
Overview
Work History
Education
Skills
Timeline
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Tina Snow

Hampton,NH

Summary

Detail-oriented Assistant Manager offers more than 20-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

25
25
years of professional experience

Work History

Order Filler

Cole Haan
Greenland, NH
10.2023 - Current
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Organized shipments according to size, weight, destination, delivery method, and urgency of order.
  • Verified accuracy of order picking by comparing items picked to customer invoices.
  • Maintained inventory records of products received and shipped in the warehouse.

Assistant Manager

Dunking Donuts
Milton, NH
11.2020 - 10.2023
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Analyzed business performance data and forecasted business results for upper management.

Group Leader

Continental Contitech
Somersworth, NH
07.2013 - 11.2020
  • Worked with other group leaders to identify and resolve issues between teams.
  • Troubleshot and resolved workflow issues by collaborating and communicating openly with other groups.
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Communicated objectives and implementation tactics to meet organizational goals.
  • Coached and developed direct reports to lead problem-solving activities.
  • Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.
  • Used daily system logs to document production information, discussing issues with management.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Met or exceeded target for on-time customer shipments.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.

Warehouse Supervisor

Car components technology
Bedford, NH
02.1999 - 06.2013
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Enforced strict safety procedures and protocols through successful management of warehouse team members.
  • Trained staff on material handling processes to reduce shipping times.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Developed weekly schedules for warehouse employees.
  • Reconciled daily inventory in warehouse management system for tens of thousands of SKUs.
  • Employed first-in-first-out protocols to reduce waste.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

Education

High School Diploma -

Lawrence High School
Lawrence, MA
06.1998

Skills

  • Sales Monitoring
  • Product and Service Knowledge
  • Training and Development
  • Teamwork and Collaboration
  • Complex Problem Solving
  • Managing Operations and Efficiency
  • Problem Resolution
  • Staff Training
  • Technical Proficiency
  • Scheduling and Coordinating
  • Cost Control
  • Team Leadership
  • Employee Coaching and Motivation
  • Customer Rapport
  • Time Management
  • Retail Operations Management

Timeline

Order Filler

Cole Haan
10.2023 - Current

Assistant Manager

Dunking Donuts
11.2020 - 10.2023

Group Leader

Continental Contitech
07.2013 - 11.2020

Warehouse Supervisor

Car components technology
02.1999 - 06.2013

High School Diploma -

Lawrence High School

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Tina Snow