Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Stanley

Dallas

Summary

Highly organized and hardworking professional with strong background in fast-paced practice management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Practice Manager

North Texas Orthopaedic & Spine, PLLC
04.2022 - Current
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all non-clinical office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Developed close working relationships with front office and back office staff.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Addressed and remedied all patient or team member issues.
  • Oversaw accounting, budgeting, and financial reporting.
  • Supervised team of 30 office personnel.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
  • Boosted staff morale by offering constructive feedback and specific direction.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Created and implemented organizational policies and procedures.
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Consulted with healthcare professionals on business decisions.
  • Identified opportunities for additional services or expansion within the practice based on market research analysis.
  • Improved operational workflows, which allowed for increase in number of daily patient appointments.
  • Developed and enforced office policies to ensure compliance with healthcare regulations, improving practice efficiency.

Business Manager

DFW Medical Specialists
06.2020 - Current
  • Recorded accurate and efficient records in customer database.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Timely respond to third-party request i.e. records, bills, balance verifications, account reductions

Human Resources Manager

MEG Healthcare, Inc.
03.2021 - 04.2022
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Facilitated and managed accounts payable for specific vendors.
  • Processed and completed account purchases.

Education

No Degree - Nursing

Lamar University
Beaumont, TX

Paralegal Certificate - Legal

Executive Secretarial School
Dallas, TX
05-1996

Skills

  • Schedule management
  • Practice management
  • Staff management
  • Workflow management
  • Policy implementation
  • Records management
  • Employee performance
  • Strategic planning
  • Electronic health records
  • Payroll administration
  • New hire training
  • Staff development
  • Budget oversight
  • Workflow planning
  • Human resources
  • Regulatory compliance
  • Bookkeeping
  • Process improvement
  • Critical thinking
  • Microsoft 365
  • Word, Excel
  • Google Sheets

Timeline

Practice Manager

North Texas Orthopaedic & Spine, PLLC
04.2022 - Current

Human Resources Manager

MEG Healthcare, Inc.
03.2021 - 04.2022

Business Manager

DFW Medical Specialists
06.2020 - Current

No Degree - Nursing

Lamar University

Paralegal Certificate - Legal

Executive Secretarial School