Tina Stansberry

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Provided patients and families with emotional support and instruction.
• Assisted with client personal care needs to foster independence and well-being.
• I took care of my mother until we placed her in a facility in August 2024.

• Coordinated background checks on successful candidates prior to offer acceptance.
• Managed full-cycle recruiting process, from sourcing candidates to extending offers.
• Developed job descriptions and postings to attract qualified applicants.
• Developed and implemented innovative recruiting strategies to attract diverse talent.
• Updated and maintained candidate records in the recruitment database.
• Advertised and promoted open positions using social media and digital marketing procedures.
• Scheduled or conducted new employee orientations.
• Utilized various sourcing methods including social media, job boards, and networking events.
• Searched for qualified job candidates using computer databases, media advertisements or employee referrals.

I took care of my mother.

• Coordinated background checks on successful candidates prior to offer acceptance.
• Managed full-cycle recruiting process, from sourcing candidates to extending offers.
• Developed job descriptions and postings to attract qualified applicants.
• Developed and implemented innovative recruiting strategies to attract diverse talent.
• Updated and maintained candidate records in the recruitment database.
• Leveraged applicant tracking systems (ATS) to streamline recruitment processes.
• Advertised and promoted open positions using social media and digital marketing procedures.
• Scheduled or conducted new employee orientations.
• Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
• Developed and maintained a network of contacts to help identify and source qualified candidates.
• Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
• Sourced and screened potential candidates for open positions.
• Provided ongoing support throughout the entire recruitment life cycle processes.
• Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
• Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

• Maintained confidentiality of patient information in compliance with HIPAA regulations.
• Resolved conflicts between referring physicians and receiving providers.
• Ensured compliance with applicable laws and regulations regarding referrals.
• Advised staff on appropriate protocols when making a referral.
• Performed additional office duties, handling patient service inquiries and receiving payments.
• Monitored referral outcomes, reporting on trends and areas for improvement to healthcare management teams.
• Monitored patient progress throughout the referral process.
• Maintained accurate and up-to-date patient records, including referral status and follow-up information.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Provided exceptional customer service, addressing patient inquiries and concerns with empathy and professionalism.

• Compiled information from patients and caregivers or family members to identify care concerns.
• Handled high volume of incoming calls, providing exceptional customer service to patients and families.
• Helped individuals get signed up for the Medicaid expansion program.

• Assessed employee development needs and provided feedback on their progress towards meeting goals.
• Built strong operational teams to meet process and production demands.
• Coordinated cross-functional teams to ensure timely delivery of products and services.
• Oversaw financial management, budget management, accounting and payroll activities.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
• Guided employees on understanding and meeting changing customer needs and expectations.
• Helped to run the Akron and Canton location.
• Completed payroll in a timely and efficient manner
• Assisted with the survey from ODH.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Scheduled patient appointments efficiently, ensuring optimal utilization of medical staff time.
• Assigned tasks to appropriate personnel based on their skill level and availability.
• Provided HR administrative assistance to management team.
• Scheduled service and changed and ordered toner to keep printers and copiers functioning.
• Performed data entry into computer systems for tracking purposes.
• Maintained positive working relationship with fellow staff and management.
• Maintained front desk to provide positive first impression.
• Scheduled and confirmed appointments.
• Ensured compliance with established policies and procedures related to scheduling activities.
• Assisted organizational efforts by filing, entering data and answering phones.
• Received and distributed mail, letters and packages.
• Handled incoming calls and directed callers to appropriate department or employee.
• Communicated schedule changes effectively throughout the organization when necessary.
• Offered reception coverage to relieve staff during absences or breaks.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.