Results-driven professional committed to optimizing employee benefits programs and improving organizational efficiency.
Committed to compliance and meticulous attention to detail in all previous positions.
Well-versed in customer service and adept at problem-solving to resolve complex issues.
Known for exceptional teamwork and ability to adapt to dynamic environments, ensuring smooth operations and positive outcomes.
Overview
42
42
years of professional experience
Work History
Benefit Coordinator
Grube Inc
03.2016 - 05.2024
Coordinated annual open enrollment events, providing opportunities for employees to learn about their options and make informed decisions regarding their coverage selections.
Enhanced employee benefits understanding by conducting informative presentations and workshops.
Managed benefit enrollment periods, ensuring timely and accurate updates to employee records.
Collaborated with HR team members to integrate benefits information into new hire orientation programs.
Negotiated favorable contracts with insurance providers, securing cost-effective coverage options for the organization.
Streamlined benefit administration processes for increased efficiency and reduced errors.
Supported employees during life events that required updating or changing their benefits elections, such as marriage or the birth of a child.
Facilitated smooth transitions for employees during mergers or acquisitions by coordinating updates to benefit plan enrollments as needed.
Directed and controlled 401K, medical, dental, vision and life insurance benefit packages.
Monitored all 401k activity for annual compliance audit.
Managed all aspects of unemployment in 5 states.
Responsible for monitoring all workers compensation incidents.
Managed all guest incidents, worked with insurance company to resolve all issues.
Various
The State Bank
05.1982 - 03.2016
Security Officer -Monitored all aspects of security for 22 locations including cameras, alarms, entry locks/codes, teller and vault audits, monthly security review. Created and implemented contingency plans. Responsible for safe deposit box program, annual audits and unclaimed funds reporting and audits.
Responsible for ATM audits, contracting maintance and overseeing new ATM installations.
IRA Administrator - worked with bank president to create position based on need I saw to benefit customers and bank. Managed and audited all accounts, required paperwork and required minimum distributions. Taught annual IRA seminar for all customer service employees. Created and ran HSA program
Customer Service Representative - Responsible for all aspects of customer service. Opening new accounts, solving customer issues, monitoring vault access, audit new account and change reports for accuracy, typed up new savings bonds for local business clients. Assisted with vault audits and federal reserve shipments.
Teller - Responsible for all over the counter transactions, Deposits, withdrawals, cashing checks. Adhered to all bank policies concerning customer/non customer activities.