Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tina Steventon

Wichita,KS

Summary

Organized and dedicated with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

18
18
years of professional experience

Work History

Bank Teller

Intrust Bank
Wichita, KS
09.2022 - 02.2024
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Performed cash handling duties including counting currency, coins and checks.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Welcomed customers and offered pleasant service during entire transaction.

Administrative Assistant

Lighthouse Community Church
Wichita, KS
06.2012 - Current
  • Executed record filing system to improve document organization and management
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Processed invoices and expenses to facilitate on-time payment
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Responded to inquiries from callers seeking information
  • Maintained office supplies inventory by checking stock and ordering new supplies
  • Recorded expenses and maintained accounting records
  • Accomplished multiple tasks within established timeframes.

Non-Profit Administrator

The Giving Center At Lighthouse Community Church
Wichita, KS
06.2012 - Current
  • Entered and maintained departmental records in company database
  • Devised and implemented improvements to reporting procedures.

Community /Senior Center Director

Oaklawn Improvement District
Wichita, KS
10.2005 - 09.2011
  • Improved recreational programming based on feedback from community and senior citizens
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked flexible hours; night, weekend, and holiday shifts
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Associate of Arts - Education

Cowley County Community College
05.2004

High School Diploma -

Wichita West High
05.1985

Skills

  • Research and Analytical Skills
  • Ease with Computers and Technology
  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Document and File Management
  • Payroll Administration
  • Visitor Relations
  • Excel Spreadsheets
  • Data Entry Documentation
  • Cash Deposit Preparation
  • Check Processing
  • Administrative and Clerical Support

Accomplishments

  • Event Planning - Successfully planned and executed church conferences, lunches and special events for groups of 100+.
  • Completed payroll for staff of 4.

Timeline

Bank Teller

Intrust Bank
09.2022 - 02.2024

Administrative Assistant

Lighthouse Community Church
06.2012 - Current

Non-Profit Administrator

The Giving Center At Lighthouse Community Church
06.2012 - Current

Community /Senior Center Director

Oaklawn Improvement District
10.2005 - 09.2011

Associate of Arts - Education

Cowley County Community College

High School Diploma -

Wichita West High

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Tina Steventon