TINA STEWART
Southaven,MS
Summary
Conscientious Healthcare professional offering over 18 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Concentra Medical Center
Memphis, TN
06.2007 - 01.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Received, recorded and filed medical payments by check, cash and credit card.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Received and routed laboratory results to correct clinical staff members.
Medical Office Assistant
Bakeris Chiropractic Clinic
Southaven, MS
07.2003 - 06.2007
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Entered procedure codes and diagnosis codes into medical billing software.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Managed office bookkeeping with insurance billing and patient payments.
Education
Certification - Medical Assisting
Concorde Career College
Memphis, TN09.2003
Skills
- Examination Preparation
- Problem Anticipation and Resolution
- Diagnostic Testing
- Treatment Room Preparation
- Completing Insurance Forms
- Blood and Tissue Collection
- Customer Service
- Patient Relations
- Updating Medical Records
- Multi-Line Telephone System Operation
- Medical Histories and Vital Statistics
- Organization and Time Management
- Patient Flow
Timeline
Medical Assistant
Concentra Medical Center
06.2007 - 01.2022
Medical Office Assistant
Bakeris Chiropractic Clinic
07.2003 - 06.2007
Certification - Medical Assisting
Concorde Career College
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