Dynamic retail management professional with extensive experience in customer support and team leadership. Proven ability to streamline operations and enhance customer satisfaction while directing teams in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Salvage monitor
Weber county transfer station
Ogden, UT
08.2025 - 06.2026
Sorted hazardous chemicals into designated storage areas for safety compliance.
Recycled used oil to promote environmental sustainability.
Operates 950 front loader.
Operates 246D skid steer.
Services heavy equipment.
Arranged tree and grass debris piles to streamline waste management operations.
Loads mulch into customer vehicles.
Directs customers to correct parking and drop-off areas.
Apparel Team Lead
Walmart
Harrisville, UT
01.2023 - 08.2025
Directed daily activities of 10+ associates, ensuring clear communication of tasks and priorities.
Delivered customer support and resolved inquiries on sales floor to enhance the shopping experience.
Collaborated with departments to streamline workflow and manage daily workload effectively.
Attend manager meetings each day and share updates with the team.
Stock and organize apparel merchandise.
Set up product displays and fixtures for each department.
Review floor plans and set department mods.
Updated pricing for merchandise regularly.
Move pallets between stockroom and sales floor using pallet jack.
Salvage monitor
Weber County Transfer Station
Ogden, UT
06.2020 - 05.2022
Oversaw a used oil recycling program, ensuring environmental safety and regulatory compliance.
Sorted and organized hazardous chemicals for safe storage and handling.
Maintained operational readiness and safety standards for heavy equipment.
Operated 950 front loader equipment.
Operated 246D skid steer equipment.
Loaded mulch into customer vehicles.
Built and maintained tree and grass stockpiles.
Assistant Store Manager
Eddie Bauer Clothing Retail
Ogden , UT
03.2019 - 05.2019
Directed 10 employees during shifts.
Managed opening and closing of cash registers to ensure accurate transactions.
Counted cash at shift start and shift end.
Processed customer orders to guarantee timely delivery and satisfaction.
Coordinated procurement of store supplies to maintain inventory levels.
Supported customers with service questions and needs.
Assisted customers with credit card applications.
Transferred clothing inventory to a warehouse.
Assistant Store Manager
Payless ShoeSource
Ogden, UT
09.2018 - 05.2019
Enhanced customer service by greeting customers and managing store traffic flow.
Managed opening and closing of registers each day with attention to cash handling procedures.
Prepared bank deposits accurately and on schedule.
Implemented price markdowns to facilitate pricing updates and optimize inventory turnover.
Upheld product displays and merchandising standards to promote a visually appealing store environment.
Processed incoming shipment and prepared items for floor placement.
Asst. Store Manager
Piercing Pagoda
Ogden, UT
08.2017 - 11.2018
Managed jewelry sales floor by assisting customers and presenting products to enhance the shopping experience.
Delivered customer service by greeting shoppers and responding to questions.
Fostered a welcoming store environment through engaging customer interactions to promote loyalty.
Executed register opening, closing, and cash drawer procedures to ensure accurate financial operations.
Balanced register change for smooth transaction processing.
Prepared bank deposits for daily cash handling.
Maintained store cleanliness through housekeeping duties.
Completed price tag updates for merchandise changes.
Installed sign changes to support current sales and product updates.
Moved damaged merchandise out of the store and coordinated warehouse transfer.
Filed daily paperwork to maintain organized records and facilitate access.
Education
Diploma - General Studies
Chaparral High School
Las Vegas, NV
06-2004
Some College (No Degree) - Medical Billing And Coding
Penn Foster
Scranton, PA
09-2026
Skills
Environmental compliance
Waste management practices
Heavy machinery maintenance
Cash handling
Inventory management
Retail management knowledge
Merchandising key holding
POS system familiarity
Management and team building
Assistant management experience
Team training leadership
Organizational abilities
Computer literacy skills
Customer support
Phone communication
English proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Salvage monitor
Weber county transfer station
08.2025 - 06.2026
Apparel Team Lead
Walmart
01.2023 - 08.2025
Salvage monitor
Weber County Transfer Station
06.2020 - 05.2022
Assistant Store Manager
Eddie Bauer Clothing Retail
03.2019 - 05.2019
Assistant Store Manager
Payless ShoeSource
09.2018 - 05.2019
Asst. Store Manager
Piercing Pagoda
08.2017 - 11.2018
Diploma - General Studies
Chaparral High School
Some College (No Degree) - Medical Billing And Coding
Industrial Hygiene Technician | Asbestos Project Monitor at Matrix New World EngineeringIndustrial Hygiene Technician | Asbestos Project Monitor at Matrix New World Engineering