Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and over 25 years of management. Reliable and dependable.
Overview
17
17
years of professional experience
Work History
Branch Manager
Labor Finders
11.2023 - Current
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Branch Manager
World Finance
04.2023 - 11.2023
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Branch Manager
World Finance
02.2017 - 04.2023
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Examined customer loan applications for loan approvals and denials.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Store Manager
Dollar Tree Stores
06.2007 - 02.2017
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed successful employee retention plan, reducing staff turnover rates significantly.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.