TINA THOMPSON
Tyrone,GA
Summary
Meticulous Communications Dispatcher with a background assessing emergency situations and routing the proper first responders. Detail-oriented performer with over 22 years of taking calls and keeping individuals on the phone as calm as possible. Considered a team player to remain composed in very stressful situations.
Overview
15
15
years of professional experience
Work History
Communications Officer
City Of Newnan Police Department
Newnan, GA
09.2011 - 12.2021
- Multitasked effectively by speaking to callers and simultaneously typing information into system to maintain optimal performance levels.
- Provided in-depth information to first responders enroute to emergencies in order to prepare them for diverse situations.
- Performing lifesaving directions over the phone
- Dispatching Police to locations
- G.C.I.C specialist
- .T.A.C certified
- Communication Officer certified
- EMD certified
- CPR certified
Communications Officer EMD
Coweta County 911 Center
Newnan, GA
06.2000 - 07.2002
- Performing life saving directions over the phone
- dispatching Police, Fire and EMS to locations
- Transitioned from periods of inactivity to immediate stress and intensity with exceptional accuracy and alertness.
Commuinication's Officer
Georgia State Patrol
Newnan, GA
07.2009 - 09.2011
- Performing lifesaving directions over the phone
- Dispatching Police to locations
- G.C.I.C specialist
- .T.A.C certified
- Communication Officer certified
- EMD certified
- CPR certified "
- Addressed emergency situations encountered following policies, procedures and strategies.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Reported deficient streetlights, signs and road surfaces to keep residents safe.
- Developed organizational system for case records, reports, logs and agendas.
Education
No Degree - Crimianl Justice
Shorter University
Rome, GAHigh School Diploma -
Flint River Academy
Woodbury,Ga05.1996
Skills
- Speech Writing
- Google Analytics
- Web Content Updates
- Web Content Creation
- Verbal and Written Communication
- Performing lifesaving directions over the phone
- Dispatching Police to locations
- GCIC specialist
- TAC certified
- Communication Officer certified
- EMD certified
- CPR certified "
Timeline
Communications Officer
City Of Newnan Police Department
09.2011 - 12.2021
Commuinication's Officer
Georgia State Patrol
07.2009 - 09.2011
Communications Officer EMD
Coweta County 911 Center
06.2000 - 07.2002
No Degree - Crimianl Justice
Shorter University
High School Diploma -
Flint River Academy