TINA TOBIN
Knoxville,Tennessee
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Payer Dispute Senior
TeamHealth
06.2022 - Current
- Assist with processing incoming invoices from vendors, code and submit for approval in a timely manner
- Follow up on invoices as required
- Interact collaboratively with various team members to support activities and workflows
- Assign and monitor Open Negotiation batches and Arbitration batches
- Assist with training of new employees
- Assist team with questions regarding processes and workflow
- Meet deadlines in a timely manner
- Complete special projects and other duties.
Patient Account Specialist
University of Tennessee
04.2021 - 06.2022
- Reviews late charges to determine if adjusted claims need to be sent or charge(s) adjusted.
- Submits adjusted claims for updated diagnostic charging, coding, or insurance data to the payer.
- Evaluates held claims for deletion or resubmission within established time frames.
- Places appropriate claims on hold for review.
- Daily, weekly and monthly scheduled reports worked as instructed and kept current. Reconciled statements with patient records.
Administrative Assistant
ALLMEDS EHR & Practice Management
08.2014 - 04.2021
- Schedule and coordinate meetings, appointments for manager
- Open, sort, and distribute incoming messages and correspondence
- Greet and directing visitors and new staff to the organization
- Purchase and maintain office supply inventory, and being careful to adhere to budgeting practices
- Answer incoming calls directing to relevant staff
- Work monthly reports for management
- Maintain utmost discretion when dealing with sensitive topics
- Assist Client Managers in providing excellent client service through proactive communication, prompt follow up and follow through
- Provide training and guidance to clients in order to improve the flow of information
- Actively manage client A/R with diligent and timely follow up
- Handle Collections reports, monthly statements and month-end close
- Assist with other reports and projects as requested
- Serves as a core resource to support revenue cycle training
- Presents training on all new updates to the system
- Identifies the training needs of each employee to best receive information for effectiveness
- Create cases for technical issue
- Work closely with the IT department when needed
- Maintain current credentials for all providers and clients utilizing forms, inline portals and PECOS for Medicare
- Set up EFT/EDI enrollments for the clients
- Work closely with the implementation department to make sure each new client is set up correctly
- Maintained Monthly Collections Report, Patient Statements and Month-End close reports
- Performed as the liaison for the outsource vender
- Maintain strict confidentiality.
Education
High School Diploma -
Austin-East High School
Knoxville, TNSkills
- Communication
- Attention to detail
- Time Management
- Organizational skills
- Knowledge of HIPPA
- Ability to Multi-task
- Ability to work in a team
- MS Office including Word, Outlook, Excel
- Knowledge of insurance guidelines, including HMO/PPO, Medicare, and state Medicaid programs
Timeline
Payer Dispute Senior
TeamHealth
06.2022 - Current
Patient Account Specialist
University of Tennessee
04.2021 - 06.2022
Administrative Assistant
ALLMEDS EHR & Practice Management
08.2014 - 04.2021
High School Diploma -
Austin-East High School
Similar Profiles
Sasha HonigSasha Honig
Locum Sourcing Specialist at TeamHealthLocum Sourcing Specialist at TeamHealth
Scott E McMasterScott E McMaster
Emergency Physician at TeamHealthEmergency Physician at TeamHealth
Chase S. Turner, MD, MHA, FACP, FACHEChase S. Turner, MD, MHA, FACP, FACHE
Facility Medical Director, Hospital Medicine at TEAMHealthFacility Medical Director, Hospital Medicine at TEAMHealth