Tina Toscano
Forsyth,MT
Summary
As a reliable, hardworking and passionate applicant with a strong work ethic. I am eager to work with a good team and handle multiple priorities and responsibilities. Detail-oriented team player with strong organizational skills. Willingness to take on added responsibilities to meet team goals. I am seeking a full-time position that offers professional challenged, time management and and problem-solving skills. Hardworking employee enthusiastic to join your team.
Overview
17
17
years of professional experience
Work History
Office Manager
Torgerson's LLC.
06.2019 - Current
- Count till each morning. Process checks and make cash deposits.
- Printed off daily reports and completed them.
- Reconciled company credit cards.
- Processed Equipment Retails when a piece of equipment was sold to a customer.
- Processed Accounts Payable and Accounts Receivables.
- Merged Accounts Payable/ Account Receivable General Ledger Accounts.
- Organize and code outside vendor payables. Ensuring invoices are paid in a timely manner.
- Organize and reconcile monthly vendor statements.
- Double checked that purchase orders and work orders are correct and allocated to the correct invoice.
- Made updated corrections and communicated with Corporate with any Rolling Stock Fleet Vehicle changes.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Disbursing company fleet cards to proper vehicle including monthly audit to ensure assigned card is with correct vehicle.
- Completed all time clock entries to make sure all employees had 40 hours and entered PTO for all employees.
- Key management and key quarterly audits.
- Per diem travel advance and arrangements.
- Ordered employee uniforms.
- Kept organized filing system.
- Answered emails in a timely manner.
- Attend weekly Office Manager meetings.
Teller
First State Bank Of Forsyth
06.2018 - 06.2019
- Balanced cash drawer daily.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Referred customers to other banking departments for specialized services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Followed opening and closing procedures.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Teller
Wells Fargo Bank
05.2007 - 06.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted with training of new tellers on policies and procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Maintained friendly and professional customer interactions.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Trained new hires on customer service policies and procedures.
Education
High School Diploma - General
Forsyth High School
Forsyth, MT1994
Skills
- Strong work ethic
- Decision-Making
- Flexible and Adaptable
- Self-Motivated
- Reliable
- Excellent communication skills
- Friendly
- Energetic
- Approachable
- Team player
- Maintaining Clean Work Areas
- Active Listening
Timeline
Office Manager
Torgerson's LLC.
06.2019 - Current
Teller
First State Bank Of Forsyth
06.2018 - 06.2019
Teller
Wells Fargo Bank
05.2007 - 06.2018
High School Diploma - General
Forsyth High School
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