Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tina Trainham

Jacksonville,NC

Summary

Dynamic Assistant Store Manager at Dollar General Store with a proven track record in enhancing customer experience and driving sales through exceptional service and strategic merchandising. Skilled in cash handling and problem-solving, I successfully trained staff and implemented upselling initiatives, resulting in increased transaction values and improved store performance.

Overview

1
1
year of professional experience

Work History

Assistant Store Manager

Dollar General Store
06.2004 - 06.2005
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted upselling initiatives among team members, leading to increased average transaction values across the store.
  • Supported store manager during busy periods by efficiently coordinating employee tasks and workload distribution.
  • Increased sales revenue by consistently providing exceptional customer service and product knowledge.
  • Assisted in visual merchandising to create appealing store layouts, resulting in enhanced shopping experiences.
  • Trained new employees on company policies, procedures, and sales techniques, improving staff efficiency and productivity.
  • Maintained a clean, organized store environment that met company standards while promoting a pleasant shopping experience for customers.
  • Conducted regular inventory checks to maintain optimal stocking levels based on seasonal trends.
  • Completed daily opening and closing procedures promptly, ensuring smooth operations at all times.
  • Resolved customer complaints professionally, fostering positive relationships and repeat business opportunities.
  • Adapted quickly to new products and technologies introduced into the retail environment, ensuring seamless integration into sales presentations and customer service interactions.
  • Handled cash transactions accurately, maintaining a balanced register and minimizing discrepancies.
  • Fostered strong relationships with vendors and suppliers for timely deliveries and improved product assortment.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Education

Thousand Islands Central High School
Cape Vincent

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Bookkeeping
  • Inventory
  • Cash handling proficiency
  • Scheduling flexibility
  • Task delegation
  • Loss prevention strategies
  • Workplace safety
  • Cash handling
  • Team building

Accomplishments

  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Assistant Store Manager

Dollar General Store
06.2004 - 06.2005

Thousand Islands Central High School

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Tina Trainham