Tina Tran
Kalamazoo,MI
Summary
Motivated student pursuing a career in accounting, with 5+ years of customer service and cash-handling experience. Skilled in financial transactions, schedule management, and problem-solving. Good communication skills, with the ability to build client relationships and resolve issues efficiently. Eager to apply these skills for future internships to gain professional experience and contribute to a team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nail Technician Assistant
Nails by Moon & Johnny
Richland, Michigan
01.2023 - Current
- Provided high-quality nail services using professional tools and techniques.
- Maintained cleanliness and organization of the work area for client safety.
- Educated clients on nail care products and aftercare routines for longevity.
- Built strong relationships with clients through excellent communication and service.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Promoted additional services to existing clients in order to increase revenue.
Receptionist/Cashier
Nails by Moon & Johnny
Richland, MI
05.2021 - Current
- Processed and balanced daily cash, check, and credit card transactions with accuracy.
- Maintained appointment schedules and coordinated clients' bookings.
- Developed strong customer relationships, encouraging repeat business.
- Assisted in recording-keeping tasks and supported smooth business operations
- Adapted to flexible scheduling and additional shifts to meet organizational needs.
Business Job Shadowing
Stryker
Portage, Michigan
11.2022 - 01.2023
- Participated in a one-on-one shadowing experience with professionals from the downstream marketing team, gaining insight into day-to-day operations and departmental responsibilities.
- Observed the full marketing workflow, from product development to downstream and upstream marketing, and learned how advertising integrates into the broader strategy.
- Attended internal team meetings focused on performance reviews, strategic planning, and proposed improvements for the upcoming year.
- Gained a deeper understanding of how the marketing department functions beyond creativity and advertising, including market analysis, cross-departmental collaboration, and competition.
Education
Associate of Arts - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI05-2025
High School Diploma -
Mattawan High School
Mattawan, MI05.2023
Bachelor of Arts - Accounting
Saint Mary's College
Indiana, Notre DameSkills
- Credit, Debit, and Cash Transactions
- Communication
- Time & Schedule Management
- Customer Service & Relationship Building
- Multitasking and Prioritization
- Microsoft Excel, Word, etc
- Bilingual
- Financial Recordings
Languages
Vietnamese
English
Certification
- CPR Certification
- Cosmetology License - In Progress
Career Goals
- Gain professional experience through business-related roles to prepare for future internships in accounting and finance.
- Pursue and complete a Bachelor’s degree, followed by an MBA and CPA certification.
- Explore additional job shadowing opportunities to broaden industry knowledge and career direction.
- Build a successful career to support and provide for my family in the future.
Timeline
Nail Technician Assistant
Nails by Moon & Johnny
01.2023 - Current
Business Job Shadowing
Stryker
11.2022 - 01.2023
Receptionist/Cashier
Nails by Moon & Johnny
05.2021 - Current
Associate of Arts - Business Administration
Kalamazoo Valley Community College
High School Diploma -
Mattawan High School
Bachelor of Arts - Accounting
Saint Mary's College
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