Tina Traylor
Maricopa,AZ
Summary
Dedicated Certified Caregiver committed to addressing both the medical and personal requirements of the individual. Focused on providing high-quality care to a diverse clientele while prioritizing individual safety. A compassionate and energetic professional offering exceptional bedside manner.
Overview
4
4
years of post-secondary education
17
17
years of professional experience
Work History
Medication Technician / Certified Caregiver
Mountain Park Senior Living
Phoenix, Az
01.2025 - Current
- Administered scheduled and PRN medications to residents, ensuring adherence to treatment plans.
- Verified medication orders and resident records for accuracy
- Monitored residents for medication side effects and changes
- Communicated resident concerns to nurses and care team
- Recorded medication administration in electronic health records.
- Obtain and document vital signs, and blood glucose levels.
- Assist residents with bathing, dressing, toileting, feeding, mobility and other activities of daily living.
Courier
FedEx Express
Tempe, Arizona
11.2020 - Current
- Delivered and collected packages for business and residential customers, ensuring timely service.
- Adhere to designated schedule and route to ensure timely deliveries.
- Scanned and organized packages using handheld scanner based on designated stops.
- Loaded and unloaded assigned packages in service vehicles.
- Conducted pre and post trip inspections to maintain safety and cleanliness of service vehicles.
Certified Caregiver
Independent Contractor
Arizona City, Arizona
10.2019 - Current
- Assisted clients with medication, wound care, and transfers from chair to bed via Hoyer lift.
- Supported clients in daily living activities, including bathing and personal hygiene, to enhance comfort and dignity.
- Prepared tailored meals for clients according to dietary needs, promoting health and well-being.
- Coordinated transportation for clients to appointments, ensuring timely access to necessary care.
- Cleaned and organized the client's laundry, bedding, and other personal belongings.
Personal Assistant
Rose Beach
Chicago, Illinois
05.2017 - 09.2019
- Assisted elderly clients with daily living activities, enhancing their comfort and independence.
- Administered medications as prescribed by the client's physician.
- Provided transportation for clients to appointments and personal trips, facilitating their mobility and access to services.
- Ensured cleanliness of clients' homes to promote a healthy living environment.
Online Customer Service Advocate
Cigna Healthcare
Bourbonnais, Illinois
08.2015 - 09.2019
- Resolved customer issues to enhance satisfaction while adhering to company policies and procedures.
- Promptly responded to complex inquiries regarding benefits, billing, eligibility, and coverage.
- Assisted customers in selecting in-network medical and dental providers to meet their healthcare needs.
- Coordinated with health and dental care professionals to address claims, member coverage, and billing inquiries.
Sr. Teller
Hyde Park Bank
Chicago, Illinois
07.2009 - 08.2015
- Processed financial transactions including deposits, withdrawals, and new membership accounts while actively promoting bank products and services to enhance customer engagement.
- Trained new tellers after selection by management, ensuring adherence to operational standards and enhancing team readiness.
- Ensured compliance with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, OFAC, USA Patriot Act, Privacy Act, and Community Reinvestment Act, contributing to operational integrity.
- Processed quarterly Vault and ATM audits with a zero-error rate.
- Created documentation to verify that safe drawers and daily transactions were in balance.
Education
High School Diploma - General Studies
Harlan High School
Chicago , IL 09.1992 - 08.1996
Skills
- Vital signs monitoring
- Resident care
- Patient transportation
- Time management
- Resident support
- ADL assistance
- Patient care
- Medication Administered
Timeline
Medication Technician / Certified Caregiver
Mountain Park Senior Living
01.2025 - Current
Courier
FedEx Express
11.2020 - Current
Certified Caregiver
Independent Contractor
10.2019 - Current
Personal Assistant
Rose Beach
05.2017 - 09.2019
Online Customer Service Advocate
Cigna Healthcare
08.2015 - 09.2019
Sr. Teller
Hyde Park Bank
07.2009 - 08.2015
High School Diploma - General Studies
Harlan High School
09.1992 - 08.1996