Tina Trice
Calumet City,IL
Summary
Dedicated, hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Safety-conscious with over 27 years of experience and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Flight Attendant
Spirit Airlines
Atlanta
2023.06 - 2024.03
- Complete flight attendant training program
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Perform pre-flight safety checks
- Operate emergency equipment
- Greet passengers and assist them with seats
- Provide in-flight service
- Secure and monitor the cabin
- Brief passengers on aircraft systems and amenities
- Answer inquiries and reassure passengers when needed
- Provide special help to passengers with special needs and unaccompanied minors
- Assist passengers and cabin crew during emergencies
- Safely respond to medical emergencies on board
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Adhered to company policies regarding security measures and protocol at all times.
Dispatcher/ Road Driver/Flatbed Driver
Four Systers Transportation
Calumet City
2020.03 - 2023.06
- Provided driver and/or shipper with fast and satisfactory solutions
- Reviewed and submits driver logs and bills of lading
- Drove 1,000 miles per week (strap and tarp freight).
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Updated records of driver locations, delays, and cancellations.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Ensured compliance with safety regulations and company policies.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Managed daily delivery and work schedules to maximize coverage.
Bar Manager
Holiday Inn
Matteson
2012.06 - 2022.06
- Provided excellent customer service to hotel staff and customers
- Handled any concerns or complaints with professionalism and urgency
- Negotiated supplier contracts; managed budgets
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Enforced health and safety standards
- Implemented strategies designed to increase revenue through upselling techniques.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
Road Driver
YRC Freight
Chicago
2019.08 - 2020.03
- West coast and inclement weather experience
- Spotless MVR
- Pass DOT physical and drug test
- Worked various shifts and days of the week
- Recorded applicable freight information on bill of lading
- Matched information on freight bill with description on bill of lading
- Drive tractor-trailer combinations between Company facilities or work sites
- Dropped, hooked, spotted or otherwise interchange equipment for loading and unloading
- Operated equipment safely
- Drove an average of 2,000 miles per week, with opportunities to drive as a team
- Utilized Smith System.
Salon Manager
KO Barber Lounge
Oak Forest
2010.01 - 2017.10
- Maintained friendly and professional customer interactions
- Recruited, hired, evaluated and disciplined service staff members.
- Resolved customer complaints regarding worker performance or services rendered.
- Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
- Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
- Ensured compliance with state regulations regarding cosmetology practices.
- Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
- Participated in industry conferences to stay up-to-date on trends in the beauty industry.
- Assisted in developing strategies for increasing client base through promotions or advertising campaigns.
- Organized promotional events to attract new customers and increase sales.
- Oversaw inventory control for retail products and supplies.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
- Monitored inventory of supplies, managed budget and requisitioned supplies, equipment, and services.
Education
Trade school -
Progressive Truck Driving School
Lansing, IL06.2019
License in Illinois Barber -
Cain's Barber College
Chicago, IL01.1997
General Education Diploma -
Thornton Fractional High School
Calumet City, IL01.1995
Skills
- Smith System Training
- Commercial Driving
- Heavy Equipment Operation
- Freight Experience
- First Aid
- Emergency Response
- OTR Driving
- Customer Service
Certification
- CDL Class A
- Cosmetology License
- Bartender License
- Flight Attendant Training Program
Timeline
Flight Attendant
Spirit Airlines
2023.06 - 2024.03
Dispatcher/ Road Driver/Flatbed Driver
Four Systers Transportation
2020.03 - 2023.06
Road Driver
YRC Freight
2019.08 - 2020.03
Bar Manager
Holiday Inn
2012.06 - 2022.06
Salon Manager
KO Barber Lounge
2010.01 - 2017.10
Trade school -
Progressive Truck Driving School
License in Illinois Barber -
Cain's Barber College
General Education Diploma -
Thornton Fractional High School
- CDL Class A
- Cosmetology License
- Bartender License
- Flight Attendant Training Program
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