Tina Truong
Marina,CA
Summary
Dedicated and dependable professional pursuing opportunities as a Substitute Teacher. Passionate about supporting student learning, maintaining structured environments, and helping young people develop socially and academically. Known for strong communication, patience, and the ability to build positive relationships with individuals from diverse backgrounds. As a new parent, highly engaged in understanding child development, social-emotional learning, and positive behavior reinforcement. Brings strong organization, leadership, and supervision skills to help maintain productive and supportive classroom environments.
Overview
14
14
years of professional experience
Work History
Hostess
Wave Street Cafe
Monterey, CA
04.2022 - Current
- Managed reservation system, optimizing table turnover and guest flow during peak hours.
- Create a welcoming and structured environment while interacting with guests of all ages, including families and children.
- Demonstrate patience and strong interpersonal skills when addressing guest needs and resolving concerns in a calm and respectful manner.
- Maintain organization and composure in a fast-paced setting while managing multiple responsibilities simultaneously.
- Collaborate with team members to ensure a safe, respectful, and positive environment for all guests.
- Model respectful communication, teamwork, and accountability—skills directly transferable to supporting positive student behavior and classroom expectations.
Licensed Sales Assistant
Cetera Investment Services
Monrovia, MD
12.2017 - 07.2020
- Managed administrative operations for a client portfolio of 600+ individuals, demonstrating strong organization and attention to detail.
- Developed Standard Operating Procedures (SOPs) that improved workflow clarity and helped train new team members.
- Coordinated informational seminars requiring clear communication and presentation of complex material in understandable ways.
- Maintained professionalism and confidentiality while supporting diverse client needs.
- Strengthened communication and instructional-style explanation skills when helping clients understand detailed processes and documentation.
Administrative Assistant
Patrick M. Keeley DMD
Monterey, CA
07.2012 - 06.2014
- Welcomed patients while checking them into appointments, collecting payments, and scheduling return visits.
- Communicated with insurance companies to verify patient coverage, get authorization for special procedures, or referrals.
- Processed all medical records request, legal correspondence request, and insurance data for other facilities.
- Drafted, edited, and sent up to 100 letters to patients detailing their periodontal status weekly.
- Independent use of company credit card to purchase office supplies, surgical materials, and medical materials.
- Created and filed new patient files, including insurance coverage verification.
- Aided in seamless surgical procedures for patients by preparing surgical tools and rooms for surgery.
Education
Bachelor of Science - Business Administration And Management
California State University of Long Beach
Long Beach, CASkills
- Supervision & Safety
- Social-Emotional Awareness
- Conflict Resolution & Problem Solving
- Organization & Multitasking
- Interpersonal Abilities
- Detailed Oriented Approach
- Team Collaboration
Timeline
Hostess
Wave Street Cafe
04.2022 - Current
Licensed Sales Assistant
Cetera Investment Services
12.2017 - 07.2020
Administrative Assistant
Patrick M. Keeley DMD
07.2012 - 06.2014
Bachelor of Science - Business Administration And Management
California State University of Long Beach