Summary
Overview
Work History
Education
Skills
Quote
Work Preference
Timeline
Generic
Tina  Twilley

Tina Twilley

Farmington,NM

Summary

Dedicated store manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Professional Secretary with over 2 years of experience managing daily administrative support tasks and operations in oilfield industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Secretary position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Secretary

Benson Monte Greer
07.2010 - 09.2011
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Store Manager

Check N Go
07.2002 - 07.2010
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.

Bank Teller

Citizens Bank
07.1998 - 07.2001

Secretary

Cobra Tire
04.2011 - 12.2014
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

High School Diploma -

Farmington High School
Farmington, NM
08.1998

Skills

  • Office Staff Leadership
  • Accounts Payable and Accounts Receivable
  • Microsoft Office
  • Preparing Contracts
  • Administrative Procedures
  • Computers and Technology
  • Organizing and Categorizing Data
  • Cash Drawer Management
  • Clerical Staff Oversight
  • Multitasking and Time Management
  • Document and File Management
  • Electronic and Paper Filing
  • Staff Orientation and Training
  • Email Correspondence

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Part TimeFull TimeContract Work

Timeline

Secretary

Cobra Tire
04.2011 - 12.2014

Secretary

Benson Monte Greer
07.2010 - 09.2011

Store Manager

Check N Go
07.2002 - 07.2010

Bank Teller

Citizens Bank
07.1998 - 07.2001

High School Diploma -

Farmington High School
Tina Twilley