Clementina Herrick
Resident Care Manager
Everett,WA
Summary
Seasoned Resident Care Manager skilled in nursing care, department oversight and quality assurance. Knowledgeable about supervising documentation, reporting and compliance. Ready to bring 6 years' experience in the field to a challenging new position with room for advancement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resident Care Manager
Ace Haven Adult Family Home
01.2021 - Current
- Helped set goals, determine appropriate interventions and connect resources for individual patients.
- Managed department staff by monitoring performance, implementing improvement plans and conducting training.
- Collaborated with patients and families to provide care and treatment education.
- Managed over 40 customer calls per day.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Verified high-quality care through enforcement of standards and conduction of regular performance evaluations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Lead Medication Technician
Brookdale Senior Living Facility
11.2017 - 06.2020
- Reordered medication to maintain adequate supply.
- Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored medication storage area to maintain medication security and control.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Monitored patient responses to medication to report adverse reactions quickly.
- Reviewed patient progress to document effects of any prescribed medication.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
Hospital Administrator
Adefemi Hospital
04.2013 - 02.2016
- Acted as liaison among governing boards, medical staff and department heads.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Organized, directed and coordinated medical and health services according to organizational policies and goals.
- Developed and updated department goals and achievements throughout fiscal year.
- Maintained up-to-date information in electronic medical records software.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Developed and distributed employee work schedules based on operational needs and employee requests.
- Managed and recorded facility maintenance and upkeep budget.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Collaborated with store manager to maintain daily operations.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Communicated with patients, ensuring that medical information was kept private.
Education
Clinical Research
Africans in Clinical Research
Bachelor of Science - Peace And Conflict Resolution Studies
National Open University
Lagos Nigeria02.2012
Skills
- Medication Oversight
- Infection Control Procedures
- Clinical Oversight
- Patient Care Management
- Resident Care Training
- Staff Leadership
- Clinical Documentation
- Grocery Shopping
- Admissions Intake Expertise
- Vital Sign Monitoring
- Facility Oversight
- Administrative Staff Supervisor
- Care Planning and Management
- Electronic Medical Record Software
- Clinical Leadership
- Clinical Staff Management
Certification
- ICH Good Clinical Practice ,
- Transportation of Dangerous Goods(IATA)
- Home care Aide Certification
- Nurse Delegation Core
- Nurse Delegation Special Focus on Diabetes
- Caregiver Specialty Dementia
- Caregiver Specialty Mental Health
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Resident Care Manager
Ace Haven Adult Family Home
01.2021 - Current
Lead Medication Technician
Brookdale Senior Living Facility
11.2017 - 06.2020
Hospital Administrator
Adefemi Hospital
04.2013 - 02.2016
Clinical Research
Africans in Clinical Research
Bachelor of Science - Peace And Conflict Resolution Studies
National Open University
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