Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tina Vargo

Deltona,FL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

20
20
years of professional experience

Work History

Director of Operations

Seminole Office Solutions
04.2014 - Current
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Achieved Service Excellence for 7 consecutive years
  • Reduced Service cost by 35%

Director of Administrative Services

Danwood America
01.2009 - 03.2013
  • Assisted in acquisition of AXSA Document Solutions to Danwood America
  • Spearheaded internal communication initiatives to foster timely order completion and deadline management.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Identified and resolved operations challenges to promote alignment with business strategy.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.

Administrative Manager

Toshiba Business Solutions
03.2004 - 12.2009
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.

Education

MBA - Business Management

Indiana Wesleyan University
Marion, IN
08.2015

Bachelor of Science -

University of Phoenix
Tempe, AZ
02.2013

Skills

  • Strategic Planning and Execution
  • Process Improvement
  • Administrative Management
  • Inventory Management
  • Revenue Generation
  • Recruitment and Hiring
  • Employee Training and Development
  • Logistics
  • Performance Evaluation and Monitoring

Accomplishments

  • Won service Excellence Award for both manufacturers for 7 years in a row.
  • Increased customer satisfaction from 76% to 94% for 5 years in a row
  • Reduced service costs by 35%
  • Nominated to be on the Ricoh Dealer Service Council committee representing the South Region



Timeline

Director of Operations

Seminole Office Solutions
04.2014 - Current

Director of Administrative Services

Danwood America
01.2009 - 03.2013

Administrative Manager

Toshiba Business Solutions
03.2004 - 12.2009

MBA - Business Management

Indiana Wesleyan University

Bachelor of Science -

University of Phoenix
Tina Vargo